Maxwell Malik
Shawnee,KS
Summary
Adaptable and reliable individual with extensive experience in hospitality and plumbing. Proven ability to manage multiple tasks while fostering warm relationships, ensuring client satisfaction and compliance with safety standards.
Overview
7
7
years of professional experience
Work History
Server
Broadmoor Bistro
Shawnee, KS
08.2019 - 05.2021
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to tables.
- Maintained cleanliness and organization of dining areas to enhance overall guest experience.
- Assisted in training new servers on menu items, service standards, and operational procedures.
- Memorized entire menu and give detailed descriptions of each dish and pairings.
Carhop
Sonic
Lenexa, KS
01.2020 - 08.2021
- Delivered food and beverages to customers in a timely manner.
- Monitored inventory levels, reporting shortages to management for timely replenishment.
- Received and put in food/drink orders.
- Made drinks, Ice cream, and was responsible for keeping the area clean and running efficient.
- Handled cash transactions accurately, ensuring proper change was given to customers.
Server
The Other Place Restaurant
Shawnee, KS
08.2021 - 06.2024
- Upsold daily specials and menu items, contributing to increased sales revenue during shifts
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Managed multiple tables efficiently, ensuring consistent service levels during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bartender
The Other Place
Mission, KS
10.2023 - 06.2024
- Crafted and served a diverse range of beverages in fast-paced environment.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Managed inventory levels, minimizing waste through efficient stock management practices.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Plumber
Anthony PHCE
Lenexa, KS
06.2024 - Current
- Installed and repaired plumbing systems, ensuring compliance with safety standards and local codes.
- Diagnosed plumbing issues using advanced tools, leading to efficient resolution of client concerns.
- Trained apprentice plumbers on best practices for installation, maintenance, and troubleshooting techniques.
- Managed customer relationships, addressing inquiries and providing expert advice on plumbing solutions.
Education
High School Diploma -
Shawnee Mission NW
Shawnee, KS05.2021
Skills
- Exceptional customer service
- Guest engagement
- Cleanliness standards
- Warm and friendly
- Reliable and responsible
- Adaptable and flexible
- Positive and professional
Timeline
Plumber
Anthony PHCE
06.2024 - Current
Bartender
The Other Place
10.2023 - 06.2024
Server
The Other Place Restaurant
08.2021 - 06.2024
Carhop
Sonic
01.2020 - 08.2021
Server
Broadmoor Bistro
08.2019 - 05.2021
High School Diploma -
Shawnee Mission NW