Maxwell Pascal
Free Union,Virginia
Summary
Hardworking Operations supervisor with reliable, safety-conscious mindset and 5 years of solid experience in ramp operations. Dedicated problem-solver adept at remaining calm under pressure. Adaptable to changing flight line conditions and ready to shift focus to meet departure schedules.
Overview
5
5
years of professional experience
Work History
Operations Manager
Signature Flight Support
Charlottesville, VA
11.2022 - Current
- Managed scheduling, training and inventory control.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Aided in converting all paper documents to electronic forms.
- Conducted employee observations and documented findings.
Training Manager
Signature Flight Support
Charlottesville, VA
03.2020 - 11.2022
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Approved new training techniques and suggested enhancements to optimize existing training programs.
- Analyzed customer activity to promote safe and secure environment.
- Trained and assisted employees in use of personal protective equipment and communicated safety requirements.
Ramp Agent
Piedmont Airlines
Charlottesville, VA
09.2018 - 03.2020
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
Education
Bachelor of Science - Information Technology, Computer Code
American Public University
06.2022
Skills
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Excel
- Computer maintenance
- Customer Service (5 years)
- MySQL (2 year)
- Microsoft SQL Server (2 year)
- CSS (3 years)
- WordPress (2 years)
Flight Experience
- FAA Commercial Pilot: Airplane Single Engine Land, Airplane Multi Engine Land, Instrument Airplane
- FAA Second Class Medical: Expires Dec. 31, 2024
- Total Time 522.2
- Pilot-in-Command 439
- Cross Country 339.1
- Night 118.2
- Actual/Simulated Instrument 112
- Multi 8.6
- Turbine 12.4
Timeline
Operations Manager
Signature Flight Support
11.2022 - Current
Training Manager
Signature Flight Support
03.2020 - 11.2022
Ramp Agent
Piedmont Airlines
09.2018 - 03.2020
Bachelor of Science - Information Technology, Computer Code
American Public University
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