Maxwell Potter
Port Saint Lucie,FL
Summary
A very detailed and qualified employee. Experienced working in multiple environments including managment of multiple employees. Great attention to detail and is an outgoing positive individual. Works great alone or with a team of individuals. Supreme leadership skills and reacts calm and efficient under pressure.
Overview
9
9
years of professional experience
Work History
Packaging Associate
One Plant
Indiantown, FL
01.2021 - Current
- Working within the packaging department among 16 associates.
- Weigh and package Cannabis in many forms for wide distribution.
- Concentrate packaging & Vape cartridge filling (C-Solo/hotshot/Thompson Duke)
- Setting up a personal workstation and keeping track of production material.
Senior Customer Service Specialist/Contact Tracer
Maximus Health/Florida Department Of Health (FDOH)
Fort Lauderdale, FL
06.2020 - 01.2021
- Outreach to individuals with Covid-19.
- Maintained accurate and current customer account data with digital forms independently with minimal supervision.
- Kept a clean work environment at all times.
- Communicated to management detailed account information on a weekly basis.
FMLA Claims Specialist
ComPsych Corporation
Fort Lauderdale, FL
06.2017 - 01.2020
- Maintained a comprehensive knowledge of Family Medical Leave Act (FMLA) and related laws in all 50 states to efficiently administer our customers' FMLA and related policies
- Provided service to more than 50,000 organizations covering more then 109 million individuals throughout the U.S. and 160 countries dealing with fortune 500 corporations.
- Maintained a close relationship to clients and rapport with co-workers.
Account Manager
Southeast Publications
Plantation, FL
06.2013 - 12.2016
- Effectively led a seasoned team of partner managers and account coordinators. Managed graphic designers and Assistant Account Managers from pre to post production.
- Liaison between (25) sales associates in the field, whom sold advertising that was placed in widely publicized printed materials
- Reported to the CEO on a daily basis.
Electronic Inventory Specialist
Maniacs Hobby Complex
Plantation, FL
11.2012 - 05.2013
- Designed, developed and maintained web-based applications in HTML language. Created and maintained databases, network accounts and programs for specific department needs.
Education
Bachelor of Science - Cinema/Mass Communications
University of Central Florida
Orlando, FL06.2012
Skills
- Microsoft Suite (10 years) (Office, Word, Powerpoint, Outlook,Excel)
- Technical Support and experience in various Windows systems (Win-98 to Current)
- Eye for detail
- Hardware Configuration/troubleshooting
- Professional demeanor
- Management experience/conflict resolution within a diverse group
- Solventless/hydrocarbon extraction
- Material washing/Bubble Hash production
- Concentrate machinery (Bruteless/pure pressure products/C-Solo/Thompson Duke/Air Compressor)
- 10 years of concentrate experience/knowledge
Timeline
Packaging Associate
One Plant
01.2021 - Current
Senior Customer Service Specialist/Contact Tracer
Maximus Health/Florida Department Of Health (FDOH)
06.2020 - 01.2021
FMLA Claims Specialist
ComPsych Corporation
06.2017 - 01.2020
Account Manager
Southeast Publications
06.2013 - 12.2016
Electronic Inventory Specialist
Maniacs Hobby Complex
11.2012 - 05.2013
Bachelor of Science - Cinema/Mass Communications
University of Central Florida
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