Maxwell Slavik
Chanhassen,MN
Summary
Versatile Leader offering a 9 year track record of overseeing and managing retail operations to meet business objectives. Strong knowledge of business development and key decision making. Disciplined and forward-thinking manager with excellent communication and team-building skills.
Overview
9
9
years of professional experience
Work History
Executive Team Leader Food and Beverage Sales
Target
07.2022 - Current
- Directly Manage performance of 3 Team Leaders and over 50 Team Members
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Mentored employees to help improve skills and enable team members to become peak performers on job.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Streamlined store operations resulting in a positive comp of 13%
- Through strong hands on leadership the Food and Beverage department was able achieve coming off a red store list after being one for over 4 years.
- Achieved the highest guest service scores Starbucks has seen in the past 5 years.
- Identified trends and assessed opportunities to improve processes and execution.
- Established clear and competitive goals, growth roadmaps, and strategic business plans.
- Developed sales strategies to achieve short and long-term sales revenue objectives.
- Supervised logistics functions and operations.
- Handled customer inquiries and suggestions courteously and professionally.
Team Leader
Target
01.2015 - 07.2023
- Executed various Team Leader position for Target at a high level. Including, Service and Engagement Team Leader, Logistics Team leader, and Closing Team Leader.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
High School Diploma -
Burnsville High School
Burnsville, MN05.2013
Skills
- Delegating Assignments and Tasks
- Production and Time Sequencing
- Operations Management
- Retail Metrics and Goals
- Scheduling and Time-Tracking
- Retail Staff Management
- Vendor Partnerships
- Problem Solving
Timeline
Executive Team Leader Food and Beverage Sales
Target
07.2022 - Current
Team Leader
Target
01.2015 - 07.2023
High School Diploma -
Burnsville High School
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