Maxwell Sterling
Miami,FL
Summary
Accommodating Customer Support Specialist with documented history of exceeding customer expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.
Overview
3
3
years of professional experience
Work History
Customer Service Clerk
Publix
Miami, FL
07.2021 - Current
- Maintained front check out area to keep traffic flows running smoothly and efficiently.
- Greeted customers and provided assistance with inquiries.
- Addressed incoming customer inquiries and offered productive solutions, increasing customer satisfaction ratings.
- Assisted customers in selecting appropriate products or services to meet their needs.
Education
Some College (No Degree) - Pre-requisites For Associate of Science
Miami Dade College
Miami, FLSkills
- Customer Service Excellence
- Product Knowledge
- Quality Assurance
Timeline
Customer Service Clerk
Publix
07.2021 - Current
Some College (No Degree) - Pre-requisites For Associate of Science
Miami Dade College