Mikaela Young
Denver,CO
Summary
ROI professional with strong background in data entry, financial , and performance metrics. Skilled in driving revenue growth through strategic insights and effective decision-making. Emphasizes team collaboration and adaptability, aligning efforts with shifting priorities to achieve measurable results. Known for reliability and results-driven approach in high-pressure environments.
Overview
6
6
years of professional experience
Work History
ROI Specialist
HealthMark Group
05.2023 - 10.2024
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality in managing sensitive patient information.
- Developed customized patient reports.
- organized invoices per patients records order.
- Provided comprehensive reports on key performance indicators to senior management for informed decision-making purposes.
Manager
the Extension Gallerie
02.2021 - 02.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Staffing Coordinator
Genesis Elite Personnel
01.2019 - 03.2020
- Operated the use of substantial documents for clients.
- Used various market research tools and techniques to gather, analyze and interpret data.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA09-2021
Skills
invoicing, customer service, data entry, ROI, HIPPA compliant, team player, detail oriented, collaboration, multi-tasking, adaptability, teamwork, flexibility, communication, computer literacy, attention to details, time management, conflict resolution, organizor
Timeline
ROI Specialist
HealthMark Group
05.2023 - 10.2024
Manager
the Extension Gallerie
02.2021 - 02.2022
Staffing Coordinator
Genesis Elite Personnel
01.2019 - 03.2020
High School Diploma -
Penn Foster Career School
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