Maya Alston
Davenport,FL
Summary
Dynamic sales leader with a proven track record at Marc Jacobs, excelling in team development and strategy adjustments. Skilled in data analysis and delegation, I consistently surpassed sales targets and enhanced customer satisfaction. Recognized for inspiring staff and implementing effective merchandising strategies to drive business growth.
Overview
6
6
years of professional experience
Work History
Sales Supervisor
Marc Jacobs
10.2024 - Current
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Exceeded sales goals by over 45% LY and accomplished business objectives by inspiring staff and promoting target products.
- Achieved top regional sales supervisor award, recognizing leadership in sales strategy and team development.
Department Sales Floor Supervisor
Dillard's
03.2023 - 09.2024
- Facilitated store-wide training sessions on topics such as customer service, product knowledge, and company policies to promote a cohesive and knowledgeable workforce.
- Increased department sales 110% LY by implementing effective merchandising strategies and closely monitoring inventory levels.
- Trained new employees on store policies, procedures, and product knowledge, ensuring a consistent level of expertise across the team.
Personal Stylist
Neiman Marcus
12.2021 - 03.2023
- Built a diverse clientele base through word-of-mouth referrals, highlighting exceptional customer service abilities and industry expertise.
- Collaborated with retailers to secure exclusive deals for clients, maximizing budget constraints while maintaining a high level of style.
Assistant Store Manager
Express Factory Outlet
10.2018 - 12.2021
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Bachelor of Science - Medicinal And Pharmaceutical Chemistry
University of South Florida
Tampa, FL12-2020
Skills
- Delegation skills
- Customer service
- Analyzing data
- Microsoft Excel
- Microsoft word
Languages
Spanish
Native or Bilingual
Timeline
Sales Supervisor
Marc Jacobs
10.2024 - Current
Department Sales Floor Supervisor
Dillard's
03.2023 - 09.2024
Personal Stylist
Neiman Marcus
12.2021 - 03.2023
Assistant Store Manager
Express Factory Outlet
10.2018 - 12.2021
Bachelor of Science - Medicinal And Pharmaceutical Chemistry
University of South Florida
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