Maya Bergman
Atlanta,GA
Summary
Personable Treatment Coordinator with strong background in dental health advocacy. Trained in closing treatment plans made by dentists and helping patients determine which treatments are best for individual dental needs. Excellent knowledge of basic and advanced dental terminology and comfortable presenting dental information to patients.
Overview
5
5
years of professional experience
Work History
Treatment Coordinator
Great Expressions Dental Centers
Snellville, GA
03.2023 - 12.2023
- Managed patient scheduling, appointment reminders, and follow-up calls.
- Created customized treatment plans for patients based on individual needs.
- Tracked patient progress and updated records accordingly.
- Provided support to clinical staff with insurance verification and authorization processes.
- Conducted financial counseling sessions for new and existing patients.
- Maintained communication with healthcare providers regarding referrals and authorizations.
- Provided guidance to patients about their financial responsibility for services rendered.
- Worked closely with medical billing department to ensure accurate coding of all services provided.
Dental Office Manager
Knox Winning Smiles Private Practice
Decatur, GA
06.2019 - 02.2021
- Managed all front desk operations, including phone calls and customer service inquiries.
- Developed procedures for tracking patient records and updating treatment plans as needed.
- Coordinated with dental providers regarding patient care and scheduling needs.
- Assisted in training new employees on office policies and procedures related to dental services.
Education
Bachelor of Science - Biology
Clayton State University
Morrow, GA05-2033
Skills
- Patient Care Coordination
- Treatment Planning
- Financial Counseling
- Office Administration
- Insurance Verification
- Appointment Scheduling
- Interdepartmental Collaboration
- Medical Data Collection
- Patient Relations
- Patient Flow Management
- Filing and Recordkeeping
Timeline
Treatment Coordinator
Great Expressions Dental Centers
03.2023 - 12.2023
Dental Office Manager
Knox Winning Smiles Private Practice
06.2019 - 02.2021
Bachelor of Science - Biology
Clayton State University