Maya Campbell
Detroit
Summary
Dedicated server with exceptional customer service skills and a strong work ethic. Proven ability to manage high-volume shifts while ensuring guest satisfaction through professional communication and attention to detail.
Overview
8
8
years of professional experience
Work History
Server
Bash Izakaya
Detroit, MI
03.2020 - Current
- Delivered exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
- Collaborated with kitchen staff to streamline food delivery processes, enhancing overall dining efficiency.
- Trained and mentored new servers on menu knowledge, service techniques, and restaurant policies.
- Managed multiple tables efficiently during peak hours, maintaining a steady flow of service and communication.
- Delegated tasks as a shift manager and led my team through high-volume shifts while maintaining standards and guest satisfaction.
- Resolved guest concerns professionally to maintain high satisfaction.
Juice Barista and Shift Manager
Brome Modern Eatery
Dearborn, MI
01.2018 - 02.2020
- Developed and executed high-quality juice recipes to enhance customer satisfaction.
- Trained and mentored new staff in beverage preparation techniques and service standards.
- Streamlined inventory management processes, reducing waste and ensuring product freshness.
- Implemented effective customer engagement strategies to boost repeat business.
Education
No Degree - Pre-Nursing
Wayne State University
Detroit, MIAssociate of Applied Science - Nursing
Henry Ford College
Dearborn, MI12-2026
Skills
- Strong work ethic
- Exceptional customer service
- Sake Pairing Knowledge
- Team leadership and staff supervision
- Attention to detail
- Professional communication
Timeline
Server
Bash Izakaya
03.2020 - Current
Juice Barista and Shift Manager
Brome Modern Eatery
01.2018 - 02.2020
No Degree - Pre-Nursing
Wayne State University
Associate of Applied Science - Nursing
Henry Ford College