MAYA CHHABRA
AUBREY,TX
Summary
Sales leader with proven ability to drive revenue growth and enhance team performance. Expertise in sales strategy, client relationship management, and market analysis. Strong focus on increasing top line revenue, adaptability, and achieving results. Known for leadership, effeciency, communication, and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Director of Sales & Catering
Courtyard by Marriott & Conference Center-145 Keys
Carrollton, TX
02.2022 - Current
- Responsible for driving all top line revenue for hotel and 20,000 Sqft Conference Center by leading a team of 4 Sales Managers & overseeing all aspects of banquets and catering
- Increased yearly hotel budget 3-5%, and exceeded all quarterly sales goals
- Ranked 1 of 6 YTD 2022-current in REVPAR, OCC, ADR
- Developed high-performing sales team through training, mentoring, coaching, and creating a collaborative work environment
- Increased YOY ADR & OCC growth by implementing/changing Transient & Group strategy as needed
Complex Corporate & Business Travel Sales Manager
Marriott Cascades & Conference Center -356 Keys
The Colony, TX
06.2021 - 09.2021
- Responsible for all Corporate Group & Catering, and Business Travel segment for Residence Inn, Courtyard, Fairfield Inn & Suites
- Interim Director of Sales responsible for implementing all sales efforts and managing a team of 2
- Established base account for Q3-Q4 totaling 2,000 room nights resulting in $200,000 revenue during Covid-19 recovery efforts
Dual Director of Sales
Hampton Inn & Homewood Suites- 256 Keys
The Colony, TX
07.2020 - 06.2021
- Opening Director of Sales for Homewood Suites
- Created and implemented dual property marketing plan Q3-Q4 2020 and 2021
- Established relationships with new accounts & maintained professional relationships with top clients to encourage future production
- Formed social media campaign to target leisure travel- partnering with influencers, and building relationships with local chamber, CVB, and Grandscape
- Negotiated & managed all aspects of transient accounts, meeting space rental, and group
Dual Director of Sales
Hampton Inn & Home2 Suites DFW Airport South-228 K
Fort Worth, TX
01.2016 - 03.2020
- Home2-Opening Director of Sales
- Exceeded overall yearly revenue budget 2016-2020
- Exceeded sales goal revenue by 30% 2017-2020 for both hotels
- Hampton- STR comp set leader in ADR & RevPAR index growth
- Hampton- Established top account producing over 2,500 room nights, $400,000 yearly revenue
- Hampton-YOY RevPAR growth: 2016-8%, 2017- 2%, 2018- 5%, 2019-2%
- Home2-Negotiated airline crew producing 3,000 room nights yearly
- Home2- Maintained 45% ESOC through strategizing transient an group
- Home2-YOY RevPar Growth: 2019 27.5%
Sales & Catering Coordinator
Remington Hotels
Austin, TX
01.2014 - 12.2015
- Supported Sales managers & coordinated all groups, meeting space, and catering events
- Served as point of contact for all clients, and communicated with hotel departments to ensure a smooth guest experience
- Assisted sales team by generating relevant sales reports, preparing banquet event orders, and scheduling site tours
- Responsible for selling and detailing 4,000sqft function space and catering
Front Office Supervisor
Hilton Hotels
Austin, TX
01.2012 - 01.2014
- Manager on Duty for all departments, and supervised front office operations with a team of 3 front desk agents
- Focused on guest satisfaction and experience, and trained desk agents on all Hilton hospitality values and brand standards
- Promoted high sell out efficiency by maintaining overbooking
- Exceeded brand benchmark guest satisfaction scores, highest Hilton honors enrollments
Education
Hospitality Management -
The Art Institute of Austin
Skills
- Hilton Sales & Extended Stay certified
- Delphi Sales & Catering
- Meetingbroker
- CVENT
- Lanyon
- TABC certified
- Marriott Ready-Set- Sell certified
- Marriott Operational Excellence Certified
Awards
- Director of sales of the year 2019 (Whitestone Hospitality)
- Exceeded sales goal 6 past quarters 2018-2020
- Hilton Wall Of Fame award Hampton Inn DFW Airport South- 2017, 2018
Timeline
Director of Sales & Catering
Courtyard by Marriott & Conference Center-145 Keys
02.2022 - Current
Complex Corporate & Business Travel Sales Manager
Marriott Cascades & Conference Center -356 Keys
06.2021 - 09.2021
Dual Director of Sales
Hampton Inn & Homewood Suites- 256 Keys
07.2020 - 06.2021
Dual Director of Sales
Hampton Inn & Home2 Suites DFW Airport South-228 K
01.2016 - 03.2020
Sales & Catering Coordinator
Remington Hotels
01.2014 - 12.2015
Front Office Supervisor
Hilton Hotels
01.2012 - 01.2014
Hospitality Management -
The Art Institute of Austin