Maya Conley
Simi Valley,CA
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
15
15
years of professional experience
Work History
Administrative and Medical Assistant Floater
Providence Medical Institute
Agoura Hills, CA
03.2024 - Current
- Facilitated efficient operations across multiple provider assignments
- Streamlined the authorization process
- Managed patient communication via phone and fax
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Organized charts, documents and supplies to maintain team productivity.
Personal Assistant/Family Assistant
Independent Contractor Services
Los Angeles, CA
06.2019 - 03.2024
- Collaborated with five prominent clients in entertainment and media sectors, ensuring confidentiality
- Successfully managed unexpected scheduling adjustments in dynamic environments
- Handled internal and external HR-related inquiries
- Participate in entire recruitment process from identifying potential candidates to contract issuance after reference verification
- Coordinated meetings, interviews, and HR events
- Streamlined administrative support to boost departmental performance
- Organized travel arrangements, including flights, transportation, and accommodation.
- Prepared documents such as reports, presentations, agendas, and correspondence.
Administrative Assistant Floater
SCOI
Van Nuys, CA
12.2017 - 03.2019
- Facilitated administrative functions for a team of over 54 providers
- Directed management of daily patient visits numbering between 25 and 100
- Processed authorization requests for workers' compensation through utilization review
- Maintained accurate and current patient details using SRS system
Lead Medical Assistant
Columbia University Medical Center
New York, NY
04.2010 - 10.2017
- Worked jointly with Nurse Practitioners for patient health maintenance
- Drafted letters of medical necessity and handled prescription refills
- Scheduled appointments and assisted as heart transplant coordinator when required
- Regularly attended meetings with department heads in order to discuss any changes or updates related to policies or procedures.
- Provided guidance and support for new employees during their orientation period.
Education
Master of Science - Human Resources Management
University of Southern California
Los Angeles, CA12-2025
Psychology -
California Lutheran University
Thousand Oaks, CA05.2020
Skills
- Customer service, Communication skills, Microsoft excel, Leadership, Documentation review, Microsoft word, English, Arabic, Epic, Microsoft Office, Data Management
Timeline
Administrative and Medical Assistant Floater
Providence Medical Institute
03.2024 - Current
Personal Assistant/Family Assistant
Independent Contractor Services
06.2019 - 03.2024
Administrative Assistant Floater
SCOI
12.2017 - 03.2019
Lead Medical Assistant
Columbia University Medical Center
04.2010 - 10.2017
Master of Science - Human Resources Management
University of Southern California
Psychology -
California Lutheran University