Summary
Overview
Work History
Education
Skills
Locations
Leadership And Volunteer
Scholarships And Awards
Accomplishments
Timeline
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Maya Cooney

Worcester,MA

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

7
7
years of professional experience

Work History

Server

The Mercantile
Worcester, USA
02.2024 - Current
  • Greet and seat guests while managing multiple tables, take accurate orders ensuring all guests receive attentive and high-quality service, process payments and handle cash

Caterer/ Server

Renee's Bistro and Catering
Putnam, USA
06.2022 - Current
  • Monitor and assist in food and beverage handling and preparation, event planning, and inventory management. Serve guests at high-end events, including weddings and private parties

Marketing Intern

Center for Women and Enterprise
Worcester, MA
09.2023 - 05.2024
  • Generate Instagram and Facebook content that elevates client engagement utilizing data analysis and graphic design tools

Barista

Bean Counter Bakery
Shrewsbury, USA
06.2022 - 03.2023
  • Took orders at the register and made drinks efficiently, handled cash, and interacted with customers

Founder

Walking Taco Food Truck
Worcester, USA
02.2022 - 06.2022
  • Organized events in the Worcester community and partnered with local businesses to prepare and serve food to over 100 customers. Marketed my business on several social media platforms

Volunteer

Rustic Pathways Organization
06.2018 - 08.2019
  • Explored Thailand and Costa Rica, partnering with local community service organizations

Volunteer

Fairview Hospital/ Berkshire Commons Nursing Home
Great Barrington, MA
06.2018 - 08.2018
  • Conducted hearing and repository tests on newborns while attending pre- and post-birth consultations.
    Handled administrative tasks, such as paperwork and payment management in department's office.

Education

Masters - Business Administration

Clark University
Worcester, MA
05.2025

Bachelor of Arts - Business Management, Entrepreneurship

Clark University
Worcester, MA
05.2024

Summer Abroad Program -

CIEE
Rome, Italy

Skills

  • Microsoft Office Suite
  • Spreadsheet management
  • Presentation design
  • Cloud computing
  • Web development
  • Customer service
  • Social media marketing
  • Team collaboration

Locations

  • Worcester, MA
  • Great Barrington, MA

Leadership And Volunteer

  • Center for Women and Enterprise, 09/23, Present, Develop content for Instagram and Facebook that builds client engagement using data analysis and graphic design tools
  • Founder of the Walking Taco Food Truck, 02/22, 06/22, Organized events in the Worcester community and partnered with local businesses to prepare and serve food to over 100 customers, Marketed my business on several social media platforms
  • Rustic Pathways Organization, 06/18, 08/19, Traveled to Thailand and Costa Rica and worked with local community service organizations
  • Fairview Hospital/ Berkshire Commons Nursing Home, 06/18, 08/18, Authorized hearing and repository tests on newborns, Sat in on pre and post-birth information sessions and checkups, Worked in the department's office handling paperwork and payment

Scholarships And Awards

  • Fiat Lux Honors Society, Awarded to students who have shown commitment to local community and leadership
  • Sigma Nu Tau Entrepreneurship Honor Society, Merit based award for high achieving creative and entrepreneurial students

Accomplishments

  • Member of the Sigma Nu Tau Entrepreneurship Honors Society
  • Member of the Fiat Lux Honors Society for community engagement

Timeline

Server

The Mercantile
02.2024 - Current

Marketing Intern

Center for Women and Enterprise
09.2023 - 05.2024

Caterer/ Server

Renee's Bistro and Catering
06.2022 - Current

Barista

Bean Counter Bakery
06.2022 - 03.2023

Founder

Walking Taco Food Truck
02.2022 - 06.2022

Volunteer

Fairview Hospital/ Berkshire Commons Nursing Home
06.2018 - 08.2018

Volunteer

Rustic Pathways Organization
06.2018 - 08.2019

Masters - Business Administration

Clark University

Bachelor of Arts - Business Management, Entrepreneurship

Clark University

Summer Abroad Program -

CIEE