Maya Ericksen
Mattenhof Resort
Holladay,Utah
8
years of professional experience
Driven and highly motivated professional with a proven track record in customer service. Skilled in great communication, as well as being creative in my environment. I am adept at building and creating projects that are efficient with a program. Known for my strong problem solving abilities and ability to collaborate effectively in cross- functional teams. With a passion for continuous learning, I am committed to delivering exceptional results and driving organizational success. Colleagues would describe me as as a reliable point of contact, and an insightful, empathetic team player.
Work History
Bartender
2 Months- Managed bar service flow, maintaining fast, consistent drink preparation during peak resort demand.
- Curated beers, wine, and spirits recommendations aligned with guest preferences and menu standards.
- Monitored stock levels, restocked bar supplies, and prevented service interruptions through careful inventory control.
- Maintained guest check ins when needed.
Lead Server
2 Years 10 Months- Supervised daily operations of dining area, ensuring high standards of service and resident satisfaction.
- Trained and mentored new servers, promoting teamwork and enhancing service quality.
- Developed and implemented efficient workflow processes to improve order accuracy and speed of service.
- Implemented inventory management procedures to reduce waste and optimize supply usage.
Server
1 Year 2 Months- Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information
- Adhered to all safety, sanitization, and food handling guidelines and regulations.
- Provided superior customer service by greeting residents, taking orders, and ensuring their dining experience is pleasant
- Collaborated with kitchen staff and other servers to ensure smooth service and a cohesive dining experience
Carpenters Assistant
1 Year 2 Months- Organized and set up work areas, ensuring all required tools and materials are readily available for carpentry tasks
- Assisted carpenters with accurate measurements and cutting of wood pieces using hand tools or power tools.
- Ad hoc troubleshooting and finding solutions to challenges that may arise during construction.
- Took calls and provided estimates for projects.
Painter
1 Year 3 Months- Thoroughly cleaned and prepared surfaces before painting, ensuring they are smooth and free of any debris or imperfections
- Skillfully applied paint using brushes, rollers, or sprayers to achieve a smooth and even finish
Education
Diploma
Skills
Strong communication
Adaptability
Creativity
Problem solving
Leadership
Customer service
Teamwork
Time management
Critical thinking
Attention to Detail
Sales techniques
Team management
Staff supervision
Salesmanship
Basic accounting
Timeline
Bartender
Mattenhof Resort
08.2026 - 10.2026Read More
Lead Server
Cottonwood Creek Senior Living
09.2023 - 07.2026Read More
Server
Senior Sunrise Living
05.2022 - 07.2023Read More
Carpenters Assistant
Titan Protection and Consulting, Inc
06.2020 - 08.2021Read More
Painter
01.2019 - 04.2020Read More
Cottonwood High School
Diploma
Read More