Maya Gerlach
Summary
Highly motivated psychology student with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level psychology position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
Ida's Bookshop
12.2022 - Current
- At Ida's Bookshop, I help create a warm and nurturing experience for the customers
- Our goal is to provide a safe space for Black readers and my job is to help assist in creating that space
- I also work in restocking the books which includes constantly reorganizing and redesigning the shop to fit the unique imagination of the owner
- Often working the shop myself, it is my complete responsibility to take care of the money and purchases, restock and inventory, cleanliness of the store, and overall maintenance of the shop
Sales Associate
Serendipity Shops
12.2022 - Current
- As a sales associate at Serendipity Shops, I welcome customers with a warm greeting while making sure they're comfortable in the shop as well as assisting them with anything they need in the store.
- I also provide customers with information on any of the products we carry in the store as well as the company itself.
Pool Maintenance
CBC Pool Management
06.2022 - Current
- At this job I worked to enforce pool rules and maintain consistency of the pool's environment.
- Performed regular safety inspections of pools and equipment to reduce hazards.
- Adjusted pool chemical balance to maintain general water cleanliness.
- Identified and proposed repairs, annual maintenance and upgrade items to promote safe environment.
Business Intern
Harriett's Bookshop
06.2020 - 08.2020
- At this job I personally assisted the owner of the shop and performed as a business intern who set up websites, various online resources and was tasked with reaching out and connect with various, authors, editors, and companies for possible collaboration.
Education
Bachelor of Science - Psychology
Howard University
Washington, DC05.2025
Skills
- Product Sales
- Inventory Control
- Business Development
- Time Management
- Strategic Planning
- Excellent People Skills
- Customer Service
- Quantitative Skills
- Data Entry
- Multitasking Abilities
- Organizational Skills
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Associate
Ida's Bookshop
12.2022 - Current
Sales Associate
Serendipity Shops
12.2022 - Current
Pool Maintenance
CBC Pool Management
06.2022 - Current
Business Intern
Harriett's Bookshop
06.2020 - 08.2020
Bachelor of Science - Psychology
Howard University
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