Maya Grewal
Sacramento,California
Summary
Professional retail expert with comprehensive experience in driving sales and enhancing customer satisfaction. Demonstrates strong focus on team collaboration and adapting to changing needs. Skilled in inventory management, customer service, and merchandising. Known for reliability and achieving measurable results in fast-paced retail environment.
Overview
16
16
years of professional experience
Work History
Lead Retail Sales Associate
Coach
10.2024 - Current
- Participated in team meetings to discuss sales targets, strategies for improvement, and methods for increasing overall performance.
- Handled cash register operations accurately, processing transactions efficiently while adhering to company policies.
- Boosted sales performance with persuasive communication skills and extensive product knowledge.
- Ensured a welcoming store atmosphere, maintaining cleanliness standards and promptly addressing any customer concerns.
- Mentored new associates, sharing best practices and helping them develop their selling skills for improved performance.
- Facilitated positive customer experiences by resolving issues promptly and professionally.
- Provided excellent customer service to cultivate loyalty and satisfaction.
Sales Executive
Chanel
10.2017 - 02.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products
- Researched sales opportunities and possible leads to exceed sales goals and increase profits
- Established and maintained positive relationships with vendors to determine product availability and quality
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development
Bank Teller
Wells Fargo Bank
03.2009 - 04.2010
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
Education
Real Estate Certification -
CA Real Estate Training Online
Sacramento, CA01.2013
High School Diploma -
Laguna Creek High School
Sacramento, CA01.2001
Skills
- Excellent Communication
- Teamwork
- Great Problem Solving
- Leadership
- Time Management
- Brilliant Organization
Languages
Hindi
Native or Bilingual
Timeline
Lead Retail Sales Associate
Coach
10.2024 - Current
Sales Executive
Chanel
10.2017 - 02.2020
Bank Teller
Wells Fargo Bank
03.2009 - 04.2010
High School Diploma -
Laguna Creek High School
Real Estate Certification -
CA Real Estate Training Online
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