Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Maya Hernandez

Springfield

Summary

Dynamic and results-driven professional with extensive experience in customer service and team leadership at Tropical Smoothie Cafe. Proven ability in food preparation and cash handling, enhancing customer satisfaction and operational efficiency. Bilingual in Spanish, adept at fostering positive relationships, and staying productive.

Overview

4
4
years of professional experience

Work History

Shift Lead

Tropical Smoothie Cafe
Springfield
01.2025 - Current
  • Make smoothies, make food, prep food items (fruit, veg, meat, etc). I am also the person usually left in charge when the GM is out. Aside from all that, I just do general fast food and cashier tasks.

Sewer

IWEISS
Springfield
04.2024 - 01.2025
  • Sew theatre curtains, cut fabric rolls, fill out order forms, operate sewing machine, generally just basic warehouse stuff.

Customer Service Associate

Walgreens
Springfield
12.2023 - 04.2024
  • Front cashier, pricing changers, online orders, cleaning, organization, photo center worker, and basically anything else.

Fashion Consultant

Uptown Cheapskate
Springfield
07.2023 - 12.2023
  • Front-end cashier, greeter, floor organizer, buyer, fashion consultant, and general store upkeep.

Cashier

Hy-Vee, Inc.
Springfield
02.2023 - 07.2023
  • Cashier, floor organizer, bagging assistant, cart runner, greeter, etc.

Sandwich Maker

Subway
Springfield
03.2022 - 10.2022
  • Open the store in the morning, bake bread, prep food items, clean, make sandwiches, and use the POS system.

Education

Certificate - Human Resources Management

University of Phoenix
Tempe, AZ
06-2026

Skills

  • Customer experience management
  • Team leadership
  • Cisco product knowledge
  • Spanish language proficiency
  • Food preparation skills
  • Inventory stocking
  • Grocery sales expertise
  • Retail operations
  • Cash handling
  • Fast food service
  • Point of sale (POS) systems

Languages

Spanish
Native/ Bilingual

Accomplishments

Seal of Biliteracy

Timeline

Shift Lead

Tropical Smoothie Cafe
01.2025 - Current

Sewer

IWEISS
04.2024 - 01.2025

Customer Service Associate

Walgreens
12.2023 - 04.2024

Fashion Consultant

Uptown Cheapskate
07.2023 - 12.2023

Cashier

Hy-Vee, Inc.
02.2023 - 07.2023

Sandwich Maker

Subway
03.2022 - 10.2022

Certificate - Human Resources Management

University of Phoenix
Maya Hernandez