Summary
Overview
Work History
Education
Skills
Timeline
Server

Maya Jones

Albany

Summary

Dynamic server with a proven track record at AKEMI, excelling in customer service and order accuracy. Recognized for fostering team collaboration and adapting swiftly in high-pressure environments. Leveraged POS systems to enhance efficiency, consistently earning positive feedback from guests through exceptional communication and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Server

AKEMI
Berkeley, CA
01.2023 - Current
  • Provided exceptional customer service by promptly addressing guest inquiries and requests.
  • Maintained cleanliness and organization of dining area to enhance guest experiences.
  • Adapted quickly to changing priorities and high-pressure situations during peak hours.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Demonstrated strong communication skills to foster positive relationships with guests and team members.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

High School Diploma -

Albany High School
Albany, CA

Skills

Customer service

Order accuracy

POS system

Team collaboration

High-pressure adaptability

Timeline

Server

AKEMI
01.2023 - Current

High School Diploma -

Albany High School
Maya Jones