Maya Jordan
London,United Kingdom
Summary
Accomplished HR professional with expertise in benefits administration and client relationship building. Demonstrates exceptional organisation and data-driven decision-making skills, ensuring employment law compliance and effective HRIS management. Proficient in Microsoft Office Suite, with strong interpersonal communication abilities. Committed to leveraging skills to enhance organisational efficiency and employee satisfaction.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Global Benefits Coordinator
TopSource Worldwide
London, UK
07.2024 - 02.2025
- Collaborated with global teams to coordinate comprehensive employee benefits across multiple international locations.
- Led global initiatives to enhance benefits management for international EOR/PEO clients.
- Coordinated various global benefits schemes for mandatory and supplementary benefits, ensuring adherence to regulations.
- Managed relationships with international brokers and insurers, enhancing coverage and ensuring smooth policy renewals.
- Collaborated with payroll and invoicing teams to streamline client billing and invoicing.
- Developed strategic solutions to align global benefits programmes with compliance and market competitiveness.
- Developed and executed benefits programmes through thorough research and alignment with business objectives.
- Supported clients and employees with benefits and compliance queries.
- Forged and maintained impactful relationships with brokers, insurers and clients to improve operational performance.
- Assisted Global Benefits Manager in managing key projects and renewals, gaining experience in leadership and project ownership.
HR Associate
TopSource Worldwide/Blueback Global
London, UK
11.2021 - 07.2024
- Delivered HR support to global clients across 65 countries in compliance with local legal requirements.
- Enhanced client engagement by providing expert advice and proactive communication.
- Developed employment contracts in accordance with client needs and legal requirements.
- Guided clients through various termination scenarios, ensuring compliance with local regulation.
- Managed visa applications and sponsorship licences, liaising with immigration lawyers across multiple countries.
- Collaborated with international legal experts on complex HR matters.
- Collaborated with payroll and benefits teams for seamless employee lifecycle.
- Supported sales and client success teams in acquiring new clients and resolving client issues.
Admin Assistant (Part-Time)
Studioloop
London, UK
06.2019 - 11.2021
- Delivered timely administrative support in an architectural practice.
- Oversaw company spending, reviewed monthly accounts and processed quarterly VAT returns.
- Expedited document filing system with a new, organised method.
- Reviewed documents for staff to proofread for errors, correct formatting and verify factual information.
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
English Teacher
Kickstart Education
Hong Kong, Hong Kong
01.2018 - 07.2018
- Taught English to children aged 2-15 in small classes.
- Organised and planned phonics and story writing lessons.
- Facilitated learning of grammar and spelling through play and interactive activities.
- Adapted teaching styles and resources to suit student age and ability.
- Identified pupils requiring additional support and communicated with teaching staff.
- Supported children with special educational needs through compassionate and patient one-to-one assistance.
Kindergarten Teaching Assistant
Discovery Bay International School
Hong Kong, Hong Kong
05.2017 - 07.2017
- Supported teachers in early years classroom with lesson delivery to pupils.
- Maintained child safety, security and good behaviour during classroom and outdoor activities.
- Offered students personalised support during in-class activities and projects.
Education
Bachelor of Science - Psychology (Hons)
University of Westminster
London 2018 - 2021
International Baccalaureate -
Island School
08.2015 - 06.2017
GCSEs -
Island School
08.2013 - 06.2015
Skills
- Benefits administration expertise
- Client relationship building
- Interpersonal communication
- Employment law compliance
- Exceptional organisation
- Data-driven decision-making
- HRIS management
- Microsoft Office Suite
Certification
- Level 2 Certificate in Mental Health First Aid & Mental Health Advocacy in the Workplace
- PADI Advanced Open Water Diver Certification
Affiliations
- Travelling, Baking, Camping
References
References available upon request.
Timeline
Global Benefits Coordinator
TopSource Worldwide
07.2024 - 02.2025
HR Associate
TopSource Worldwide/Blueback Global
11.2021 - 07.2024
Admin Assistant (Part-Time)
Studioloop
06.2019 - 11.2021
English Teacher
Kickstart Education
01.2018 - 07.2018
Kindergarten Teaching Assistant
Discovery Bay International School
05.2017 - 07.2017
International Baccalaureate -
Island School
08.2015 - 06.2017
GCSEs -
Island School
08.2013 - 06.2015
Bachelor of Science - Psychology (Hons)
University of Westminster
2018 - 2021
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