Maya Jordan
Atlanta
Summary
Professional individual equipped to guide clients through challenges and foster personal growth. Strong background in providing emotional support, conflict resolution, and developing coping strategies. Proven ability to collaborate effectively within team to achieve impactful results. Adaptable and dependable with focus on active listening, empathy, and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Counselor/Case Manager
Dismas Charities, Inc.
03.2019 - Current
- Trained staff and management on GPS installations and system monitoring
- Collaborated with community organizations to ensure access to essential resources for clients.
- Maintained detailed records of client progress while adhering to confidentiality regulations.
- Organized client referrals to appropriate services and resources.
- Facilitated networking activities with community partners.
- Developed individualized treatment plans to address client needs and promote personal growth.
Case Manager Intern
Gateway Center
09.2018 - 03.2019
- Assisted clients with housing applications and finding employment
- Documented services and case notes in Apricot and Client Track
- Referred clients to community resources
- Created Individual Service Plans.
Guest Services Aide
Gateway Center
07.2018 - 03.2019
- Provided welcoming, attentive customer service to clients
- Completed intakes on new transitional center residents
- Managed and intervened conflict or crisis situations
- Referred clients to community resources based on their needs.
Education
Masters of Science - Psychology
University of Phoenix
10.2020
Bachelor of Science - Behavior Analysis
Savannah State University
05.2018
Skills
- Client Records Management
- Care Planning
- Office Administration
- Needs Assessment
- Counseling
- Building rapport
- Database Management
- Skilled in intake interviewing
Timeline
Counselor/Case Manager
Dismas Charities, Inc.
03.2019 - Current
Case Manager Intern
Gateway Center
09.2018 - 03.2019
Guest Services Aide
Gateway Center
07.2018 - 03.2019
Bachelor of Science - Behavior Analysis
Savannah State University
Masters of Science - Psychology
University of Phoenix
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