Maya Knight
Viera,FL
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
5
5
years of professional experience
Work History
Server
Grills Riverside Seafood Deck & Tiki Bar
Melbourne, Florida
09.2023 - Current
- Conducted training sessions for newly hired servers.
- Stayed informed about daily specials, new menu items, promotions.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Performed opening and closing duties.
- Operated POS terminals to input orders, split bills and calculate totals.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Restaurant Hostess
Grills Riverside Seafood Deck & Tiki Bar
Melbourne, Florida
08.2021 - 09.2023
- Answered telephone to provide dining information and take reservations.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
Volunteer
Basket Brigade
Satellite Beach, Florida
11.2019 - 11.2019
- Packed food parcels for distribution to individuals and families in need.
- Kept accurate inventory of supplies and restocked as needed.
- Conducted food drives to collect donations from local businesses and communities.
Education
Associate of Arts - Biology
Eastern Florida State College
Melbourne08-2025
High School Diploma -
Viera High School
Viera05-2023
Skills
- Team member support
- Sales expertise
- POS operation
- Cognitive Recall Skills
- Customer service
- Maintaining Clean Environments
Timeline
Server
Grills Riverside Seafood Deck & Tiki Bar
09.2023 - Current
Restaurant Hostess
Grills Riverside Seafood Deck & Tiki Bar
08.2021 - 09.2023
Volunteer
Basket Brigade
11.2019 - 11.2019
Associate of Arts - Biology
Eastern Florida State College
High School Diploma -
Viera High School
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