Maya Lopez

As a server at Chins Szechwan, I played an integral role in delivering an exceptional dining experience to customers in a bustling Chinese sit-down dining environment. My responsibilities included :Greeting customers with warmth and professionalism, providing menu recommendations, taking orders accurately, and ensuring prompt service throughout the meal. Effectively communicating customer preferences, allergies, and special requests to the kitchen staff to ensure accurate preparation of meals and an enjoyable dining experience, Developing a deep understanding of the menu offerings, including ingredients, preparation methods, and flavor profiles, to assist customers in making informed choices. Suggesting additional menu items, beverages, and desserts to enhance the dining experience and increase sales revenue. Working closely with fellow servers, kitchen staff, and management to ensure smooth coordination of orders and timely delivery of dishes to tables. Setting up tables with utensils, napkins, and condiments, and ensuring tables were cleared and cleaned promptly after guests finished their meals. Efficiently handling payment transactions, including processing credit card payments and providing accurate change when customers paid with cash. Navigating cultural nuances in customer interactions and demonstrating sensitivity to dietary preferences and customs specific to Chinese cuisine.