Maya Mason
Seattle,WA
Summary
Seasoned retail supervisor with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records, and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches.
Overview
4
4
years of professional experience
Work History
Admin Key Carrier
Marshalls
Renton, WA
02.2024 - 12.2024
- Opening and closing the store as a manager on duty
- Counting the money from the previous day and setting up the registers for the next day
- Filing associates information
- Scheduling and interviewing applicants
- Assisting the operations manager
- Scheduling breaks and lunches for associates everyday
Customer Experience Coordinator
Marshalls
Renton, WA
05.2022 - 02.2024
- Listening in on cashiers, making sure they are engaging with customers and asking about the rewards credit card program
- Training new cashiers
- Coaching cashiers on they're monthly results and coming up with solutions to improve their performance
- Helping customers resolve any problems they may have in the store
Men's Coordinator
Marshalls
Renton, WA
01.2022 - 05.2022
- Delegated work to staff, setting priorities and goals
- Training new employees in the department
- Reading the weekly sales report and merchandising based on the results
Markdown Associate
Marshalls
Renton, WA
06.2021 - 01.2022
- Scanning the store and placing discount labels on merchandise
- Organizing the clearance section to fit the new markdown items
Education
High School Diploma -
Chief Sealth High School
Seattle, WA06-2018
Skills
- Delegation
- Store operations
- Promotional planning
- Employee scheduling
- Store maintenance
- Drawer counting
- Opening and closing coordination
- Training and mentoring
- Bank deposits
- Cash handling accuracy
- Customer service
Timeline
Admin Key Carrier
Marshalls
02.2024 - 12.2024
Customer Experience Coordinator
Marshalls
05.2022 - 02.2024
Men's Coordinator
Marshalls
01.2022 - 05.2022
Markdown Associate
Marshalls
06.2021 - 01.2022
High School Diploma -
Chief Sealth High School