Maya Melind
Chattanooga,TN
Summary
Dedicated professional with strong relationship-building and time management abilities in high-pressure restaurant settings. Demonstrated success in managing tables of various sizes while maintaining exceptional service standards. Committed to enhancing customer satisfaction and fostering long-term loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Shellis Coffee and Social
Murfreesboro, Tennessee
01.2025 - 07.2025
- Prepared a variety of coffee beverages using espresso machines and grinders.
- Provided excellent customer service while taking and processing orders efficiently.
- Maintained cleanliness and organization of the coffee shop and workstations.
- Operated cash registers and processed payments accurately for transactions.
- Collaborated with team members to ensure smooth operations during busy periods.
Host
Five Senses Restaurant
Murfreesboro, Tennessee
08.2024 - 12.2024
- Welcomed guests and guided them to their tables.
- Managed reservations and coordinated seating arrangements efficiently.
- Assisted servers by ensuring timely service of food and beverages.
- Handled guest inquiries and resolved issues promptly with professionalism.
- Collaborated with kitchen staff to ensure smooth dining operations.
- Trained new hosts on procedures and customer service standards effectively.
Lead Barista
Southerners Coffee
Franklin, TN
08.2021 - 08.2024
- Prepared and served specialty coffee and tea beverages, following company recipes.
- Greeted and interacted with customers, maintaining excellent service.
- Managed inventory and restocked supplies to ensure product availability.
- Operated cash registers and handled transactions accurately.
- Trained new employees in food and drink preparation and store procedures.
Team Member
Tropical Smoothie Cafe
Franklin, TN
03.2021 - 07.2021
- Consistently met or exceeded attendance and punctuality expectations.
- Tracked stock levels and notified supervisors of shortages or discrepancies.
- Addressed inquiries and resolved issues promptly, resulting in positive customer feedback.
- Adhered to health and safety regulations to maintain a pleasant environment.
- Collaborated with team members to drive efficient operations.
Education
Bachelor of Science - Biochemistry
University of Tennessee, Chattanooga
Chattanooga, TN05-2028
Bachelor of Science - Forensic Science
Middle Tennessee State University
Murfreesboro, TN08.2024
High School Diploma -
Franklin High School
Franklin, TNSkills
- Point of sale systems
- Guest greeting and seating
- Front and back-of-house coordination
- Order entry
- Team collaboration
- Coffee and tea expertise
- Multitasking abilities
- Active listening skills
- Hospitality and professionalism
- Product promotion strategies
- Inventory management
- Organizational skills
- Food safety practices
- Food preparation and serving
- Positive attitude
- Relationship-building techniques
- Staff training and development
- Fast-paced environment adaptability
- Problem-solving skills
- Customer interaction techniques
- Team leadership abilities
- Professional demeanor
- Cash handling expertise
- Conflict resolution strategies
- Collaborative team player
Volunteer Experience
- Williamson Medical Center
- Nashville Tornados
Awards
- Duke Tip Excellent ACT Award.
- Employee Of The Month, Southerners Coffee
Certification
TABC
References
References available upon request.
Timeline
Barista
Shellis Coffee and Social
01.2025 - 07.2025
Host
Five Senses Restaurant
08.2024 - 12.2024
Lead Barista
Southerners Coffee
08.2021 - 08.2024
Team Member
Tropical Smoothie Cafe
03.2021 - 07.2021
Bachelor of Science - Biochemistry
University of Tennessee, Chattanooga
Bachelor of Science - Forensic Science
Middle Tennessee State University
High School Diploma -
Franklin High School