Summary
Overview
Work History
Education
Skills
Affiliations
Languages
About Me
References
Timeline
Generic

Katelyn Davis

Ames

Summary

I’m a highly adaptable and organized individual with strong leadership, communication, and multitasking skills, developed through hands-on experience in customer service and management roles. In addition to my professional background, I’ve honed my writing abilities through college and personal passion projects—whether it’s crafting a story, drafting a professional email, or editing content, writing comes naturally to me. I’ve always had a deep connection to literature and love to read, which continues to inspire and strengthen my communication skills.

Overview

8
8
years of professional experience

Work History

Barista

The Cafe of Ames
Ames
07.2021 - Current

I am responsible for managing daily operations behind the bar, ensuring high-quality drinks, and overseeing inventory and ordering supplies. I also train and support new team members, using my strong interpersonal skills to create a positive, collaborative work environment. My ability to communicate clearly and lead with empathy has helped build a team that works efficiently and delivers great customer service. One of my key achievements was improving our labeling system, as well as organizing daily cleaning tasks to ensure a smooth and productive workflow.

Due to the fast-paced nature of the job and the constant flow of responsibilities, I’ve developed strong multitasking skills, and the ability to stay focused under pressure. Whether I’m managing drink orders, assisting customers, checking inventory, or mentoring staff, I’m able to juggle multiple tasks efficiently while maintaining attention to detail, and a calm, professional attitude.

Barista

Starbucks
Urbandale
03.2018 - 01.2023

While working at the Starbucks located inside a Target, I gained experience not only as a barista, but also across multiple departments within the store. In addition to preparing high-quality beverages and maintaining a clean, organized café environment, I was cross-trained in areas such as guest services, stocking, and general merchandise. This role required adaptability, quick learning, and strong multitasking skills, as I frequently shifted between responsibilities to support different teams throughout the day. My ability to communicate effectively and work well under pressure helped me thrive in a fast-paced, multitasking environment while consistently delivering excellent customer service.

Server

Cozy Cafe & Catering
Grimes
05.2017 - 07.2017

My first job was at a small restaurant called Cozy Café, where I started working at just 14 years old. Even though I was young and only worked there for two months before the location closed, the experience taught me valuable, foundational skills that I still carry with me today. I learned the importance of punctuality, teamwork, and maintaining a strong work ethic in a customer-facing environment. From taking orders and cleaning tables to assisting in the kitchen, I was trusted with a variety of tasks that helped build my confidence, and taught me how to stay organized and focused. It was a short experience, but it sparked my passion for working in fast-paced, people-centered environments.

Education

Bachelor of Science - Psychology

Iowa State University
Ames, IA
05-2024

Skills

  • Inventory management
  • Equipment maintenance
  • Point of sale systems
  • Quality assurance
  • Customer service
  • Employee training
  • Team building
  • Time management
  • Conflict resolution
  • Effective communication
  • Organizational skills
  • Attention to detail
  • Adaptability
  • Work under pressure
  • Friendly and outgoing
  • Positive and professional
  • Multitasking and organization
  • Problem-solving
  • Speedy and efficient
  • Active listener
  • Cleanliness
  • Cash handling
  • Adaptive and creative
  • POS systems
  • Espresso machine operation
  • Sales expertise
  • Verbal and written communication
  • Hospitality and accommodation
  • Exceptional customer service
  • Safe food handling practices
  • Standard operating procedures

Affiliations

  • Writing
  • Reading
  • Musical Theater
  • Drawing
  • Crafts

Languages

English
Full Professional

About Me

I’m a strong written communicator with a deep love for reading and storytelling, currently in the process of writing my first novel. Ever since I was young, I’ve been drawn to the power of words—whether it’s getting lost in a book, crafting a short story, or editing a piece until it’s just right. Reading has shaped the way I see the world and sharpened my ability to think critically, while writing has become my favorite outlet for expression and creativity. I’m highly organized, efficient at multitasking, and thrive in fast-paced environments. As an extrovert and natural people person, I enjoy building positive connections with those around me and contributing to a collaborative team atmosphere. I take pride in my attention to detail, strong work ethic, and ability to find joy in the simple things, which helps me bring a calm and optimistic energy to everything I do.

References

References available upon request.

Timeline

Barista

The Cafe of Ames
07.2021 - Current

Barista

Starbucks
03.2018 - 01.2023

Server

Cozy Cafe & Catering
05.2017 - 07.2017

Bachelor of Science - Psychology

Iowa State University
Katelyn Davis