MAYA MELLON
Lawndale,CA
Summary
Successful property management professional with solid background serving owners and tenants. Manage all property and community needs, including maintenance, finances, and marketing. Attract occupants and meet business targets by keeping buildings and grounds well-maintained.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Commercial Property Manager
DPI Retail
12.2024 - Current
- Manage property operations, ensuring efficient maintenance and tenant satisfaction.
- Negotiate with vendors and contractors to optimize service agreements and costs.
- Communicate with tenants; respond to tenant request; arrange to make tenant repairs when required by lease.
- Ensure properties are maintained in a first-class condition.
- Collect past due rents from tenants.
- Prepare CAM reconciliations; resolve CAM disputes.
- Develop capital expenditure plan; manage capital expenditure and TI projects.
- Develop, manage and reforest annual operating budget.
- NOI maximization by creative cost control.
- Prepare monthly financials to include: Rent Roll, Operating Statement, Variance Analysis, Accounts Receivable and Balance Sheet.
Commercial Property Manager
Rising Realty Partners
02.2024 - 10.2024
- Management of a 733k RSF Class A office and Data Center Facility
- Obtained LEED Certification for meeting sustainability criteria
- Monthly tenant rent statements, aged receivable management, variance reporting and accruals
- Weekly accounts payable processing and approval
- Annual budget preparation and presentation to partnership and owners
- Prepare annual CAM Reconciliations and tenant calculations
- Manage tenant relations and resolve any issues or concerns
- Evaluate vendor performance regularly to ensure high-quality services at competitive prices
- Manage TI work and funds distribution
- Complete OPEX and CAPEX projects as budgeted
- Maintain monthly AR percentage at 5% or lower
- Work closely with Data Center Facilities Manager to provide production-ready hosting solutions
- Services provided are IP transit, colocation, MMR and Cloud Hosting
- Supervise on-site staff, including maintenance technicians, janitorial staff, security personnel, and administrative assistants
- Maintain accurate records of all transactions related to managed properties, including lease agreements, work orders, maintenance requests, and payment histories
- Conduct regular property inspections to identify potential problems
- Ensure compliance with local, state, and federal regulations related to commercial properties
- Establish professional relationships with vendors, suppliers and contractors to increase rapport
- Negotiate new leases and renewals, ensuring favorable terms for property owner
Commercial Property Manager
Worthe Real Estate Group
06.2021 - 09.2022
- Provide strategic leadership, direction and support in property management, engineering and construction
- Direct management operations including but not limited to: Supervising management office staff
- Tenant operations and services
- Vendor bidding, scheduling and supervision
- Processing tenant work orders
- Manage operation and capital improvement projects to ensure they are completed within budget and on schedule
- Identify and make well thought out recommendations to senior leadership for opportunities to reduce operating expenses and/or generate additional income
- Prepare accurate, complete and timely monthly reports; includes thoroughly researching and writing clear and complete variance explanations and aged delinquencies
- Prepare tenant utility bill-backs by having property engineers accurately read electrical meters
- Prepare the annual operation and capital budgets
- Provide support to Property Accountant with preparation of annual direct expense estimates and reconciliation
- Effectively manage the accounts receivables and payables process to ensure timeliness of payments by tenants and vendors.
Commercial Property Manager
Onni Group
10.2019 - 06.2021
- Responsible for overall management of multiple Class-A office buildings
- Ensure all buildings meet Regulation 4 Fire Safety requirements and prepare for annual inspections
- Conduct periodic inspections of properties and tenant spaces to ensure compliance with leases
- Complete lease terminations and new tenant onboarding procedures
- Obtain estimates/bids for repairs at the properties
- Generate and track service orders, approvals and distribution; coordinate contractor activity
- Respond to tenant request in a timely and courteous manner; follow-up with tenants to ensure satisfactory resolution
- Detailed verification of all invoice amounts and information with approved service orders or contracts using Yardi Systems
- Work with accountants on monthly tenant account reconciliations and budget variances
- Track tenant utility billbacks; work with building engineers to read utility meters for accurate billing
- Close out work orders generated through Angus to bill tenants accordingly
- Collect tenant rents and deposit payments using Bank of America CashPro
- Review monthly Accounts Receivable (AR) Reports and report to ownership status of payments; late fees assessed when applicable
- Strong knowledge of lease language to carry out Landlord expectation of tenant obligation
- Monthly financial review with detailed explanations of budget variances of 5% and $5000
- Quarterly budget reforecast
- Annual budget review with strategic planning of capital expenditures
- Manage building engineers, janitorial/dayporters, security and parking attendants.
Assistant Property Manager
Vestar
09.2018 - 10.2019
- Complete monthly/quarterly management reporting for: leasing activity, occupancy, accrual variances, budget analysis and gross sales
- Work with construction manager regarding TI work and the onboarding of new tenants
- Schedule capital expenditures within the budgeted timeframes
- Quarterly budget forecast of CAM cost and annual CAM reconciliation
- Present budgets to clients by fourth quarter end
- Prepare tenant letters for rent increases, annual impound increases and RE tax installment/supplemental payments
- Work directly with accounting on tenant adjustments
- Arrange property marketing events with marketing team and local community advocates
- Monthly rent collection and late fee assessments
- Maintain property by addressing tenant complaints and completing repair request to the appropriate vendor
- Complete monthly property inspections and prepare a detailed report
- Perform final walk through of tenant space at the end of their lease
- Maintain master key log and lockbox installation
- Negotiate bidding with various vendors for normal property operations (plumbing, landscaping, security, maintenance)
- Review and approve vendor invoices.
Real Estate Services Administrator
CBRE
02.2017 - 08.2018
- Process invoices for all properties using P2P and Yardi systems
- Construct contracts with vendors using P2P and ensure vendors provide adequate COI
- Initiate purchase orders for vendor work through P2P
- Respond to tenant questions and requests
- Deposit monthly rent checks
- Process manual billing forms (MBF)
- Resolve any billing discrepancies or delinquencies
- Prepare leasing materials and background/credit check for prospective tenants
- Assist property manager with quarterly common area maintenance reconciliations and property budgets
- Review monthly tenant profits and input data into tracking software (MRI).
Education
Bachelor of Arts (B.A.) - Liberal Studies
California State University, Dominguez Hills
Carson, Ca05-2006
Skills
- Verbal communication
- Written communication
- Time management
- Mac Operating System
- Microsoft Word
- Microsoft Excel
- Microsoft Teams
- Microsoft PowerPoint
- Microsoft Outlook
- MRI
- Kardin
- Yardi
- Asana
- QuickBooks
- Accounting
- Finance
- Adaptability
- Prioritization
Certification
- California Real Estate License, BRE:02013881
- Notary Public
Personal Information
- ID Type: California Real Estate License
- ID Number: BRE:02013881
Timeline
Commercial Property Manager
DPI Retail
12.2024 - Current
Commercial Property Manager
Rising Realty Partners
02.2024 - 10.2024
Commercial Property Manager
Worthe Real Estate Group
06.2021 - 09.2022
Commercial Property Manager
Onni Group
10.2019 - 06.2021
Assistant Property Manager
Vestar
09.2018 - 10.2019
Real Estate Services Administrator
CBRE
02.2017 - 08.2018
Bachelor of Arts (B.A.) - Liberal Studies
California State University, Dominguez Hills