Summary
Overview
Work History
Education
Skills
Timeline
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Maya Nelson

Esthetician, Sale Advisor
Brooklyn

Summary

Dynamic esthetician with a proven track record at Carrie Lindsey Beauty and previous employers, enhancing client satisfaction through expert skin analysis, patience, and effective communication. Skilled in retail sales with 10+ years of experience and relationship management. I successfully built client retention and increased product sales, demonstrating superior attention to detail and a commitment to guest services excellence.

Overview

7
7
years of professional experience

Work History

Esthetician

Carrie Lindsey Beauty
06.2024 - Current
  • Stocked treatment rooms with proper supplies.
  • Recommended retail products for at-home use.
  • Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
  • Reduced appointment cancellations by implementing effective reminder systems and maintaining open communication with clients.
  • Flexibly worked evenings and weekends to maintain proper spa coverage.

Beauty Advisor

Fig-1.co
05.2021 - 05.2024
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Followed up with customers to increase satisfaction with purchases and services.
  • Participated in brand events by performing facials
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Sales Advisor

Beauty Counter
09.2018 - 03.2020
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
  • Collaborated with team members to achieve monthly sales goals and improve overall performance.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
  • Responded to in-person and telephone requests for information about company offerings.

Education

NY State License - Esthetics

Atelier Esthetics
Manhattan
04-2017

Associate of Applied Science - Retail Merchandising

Kingsborough Community College
Brooklyn, NY
06-2014

Skills

    Guest services expertise

    Relationship building and management

    Retail sales

    Multitasking and organization

    Workplace safety practices

    Slack, Zoom, Google Meet

    Superior attention to detail

    Punctual

Timeline

Esthetician

Carrie Lindsey Beauty
06.2024 - Current

Beauty Advisor

Fig-1.co
05.2021 - 05.2024

Sales Advisor

Beauty Counter
09.2018 - 03.2020

NY State License - Esthetics

Atelier Esthetics

Associate of Applied Science - Retail Merchandising

Kingsborough Community College

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