Hardworking Head Waiter with 5+ years of restaurant establishment serving experience. Expert in training employees in POS system with extensive knowledge of conflict resolution skills. Committed to enhancing customer and employee experiences and increasing sales.
Overview
6
6
years of professional experience
Work History
Head Waiter
Mortys Meat and Supply Company
01.2021 - 07.2024
Assist customers for any troubles
Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
Trained staff members on use of POS system.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Supported needs of 15- person wait staff who attended to specific needs of countless customers daily for BBQ style restaurant with social relevancy and intentionality.
Cashier/Waitress
Simply Thai
01.2019 - 01.2020
Sanitized regularly
Greeted customers entering store and responded promptly to customer needs.
Enhanced shopping experience, provided product information and location assistance.
Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Operated cash register to record transactions accurately and efficiently.
Worked with 10-person staff to ensure the happiness of our customers.
Education
High School Diploma -
Dunwoody High School (DHS)
Dunwoody, GA
05.2024
Skills
High volume dining
Menu memorization
Menu presentation
Guest relations management
Accomplishments
Recipient of the Presidential Volunteer Award.
Leadership Experience
Helping Hands, President (12), Secretary (11), Representative (9, 10), This Club is connected to Children's Hospital of Atlanta (CHOA) directly receiving all donations and fundraising done by this club., Coordinated all events including toy drives and bake sales., Increased size and membership of club by double in two years.
Jewish Student Union, Co-president (11), Representative (9, 10, 11, 12), Helped raise awareness in Jewish Life at school., Spread information about Jewish related events., Designated activities monthly and created school-wide support.
Student Government Association, Spirit Committee (10, 11, 12), Representative (9, 10, 11, 12), Created school-wide events such as dances and games., Ran and coordinated School Spirit through weekly events.
Creating a Comfort Community, Co-Founder (10), Treasurer (11, 12), Worked closely with local organizations to ensure a more comfortable community., Coordinated all aspects of event that succeeded in replanting 200 plants at local Nature Center., Represented and marketed a bake sale for Breast Cancer Research Foundation raising $400+., Picked new issue or active problem in our community in monthly meetings to focus on more specific problems.
Academic Honors Awards
Rho Kappa Social Studies Honors Society (11, 12)
Presidential Volunteer Awards - Gold (10, 11, 12)
Athletics Awards
DHS Swim Team, Manager (11), Assisted coaches in making successful line-ups., Coordinated bi-weekly meets working closely with coaches., In charge of all marketing of team announcements., Managed all team practices starting junior year., Oversaw all communications between team parents and coaches., Created attendance and mandatory swim practices that is a standard now.
Community Service Extracurricular
Israeli Scouts of Atlanta - Tzofim, Head of leading course (12), Manager of 5th grade (11), Leading Counselor of 4th grade (10), Third year - second highest position in scouts - leader of the 9th grade course - this course teaches how to become a part of staff, leading position., Second year - manages 6 counselors, 35 kids and communications of all parents and kids - leading position., First year - leading counselor of 4th grade - weekly activities issued to 25 kids., OVER 150 hours per year.
Stand With Us Internship - Israeli American Council (IAC), 30+ hours per month., Engaged in 2 programs to spread awareness about anti-semitism around schools and communities., Engages in bi-weekly meetings to learn and get more information about how to spread information through social media and through life.
Habitat for Humanity, Participate in monthly events such as sandwich making, food donations, and food drives., Connect with local organizations to volunteer.
Puzzle Club, Attend bi-weekly meetings to share love of puzzles., Utilize quick thinking skills to finish multiple puzzles before class.
Foster Care Support Club, Participate in monthly service projects., Donate canned food, cleaning products, and clothing to a variety of foster care organizations.
Languages
English
Native or Bilingual
Hebrew
Native or Bilingual
Interests
Learning new cooking techniques and expanding my culinary skills
Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
I participate in various sports activities for physical activity, camaraderie, and personal growth
Sharing travel tips, recommendations, and insights with fellow enthusiasts
Timeline
Head Waiter
Mortys Meat and Supply Company
01.2021 - 07.2024
Cashier/Waitress
Simply Thai
01.2019 - 01.2020
High School Diploma -
Dunwoody High School (DHS)
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