Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maya Ritchko

Aurora,CO

Summary

Dynamic and dedicated professional with extensive experience at Texas Roadhouse, excelling in customer satisfaction and high-volume dining environments. Proven ability to enhance guest experiences through exceptional communication and able to provide insightful salesmanship. Skilled in cash handling and POS system operation, fostering a collaborative team atmosphere while promoting continuous learning and development.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Restaurant Server

Texas Roadhouse
06.2024 - Current
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Promoted a safe working environment by adhering to food safety standards and best practices.
  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
  • Served food and beverages promptly with focused attention to customer needs.

Trainer

Texas Roadhouse
09.2023 - Current
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Promoted a culture of continuous learning by advocating for professional development opportunities.
  • Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.

Togo

Texas Roadhouse
07.2023 - 06.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Real Estate -

The CE Shop
Aurora, CO

Empower High School
Aurora, CO
05.2023

Skills

  • Customer satisfaction
  • Order taking
  • Organization
  • Guest service
  • Exceptional communication
  • Menu recommendations
  • Cash handling
  • POS system operation
  • Menu memorization
  • High volume dining
  • Memory retention
  • Alcohol service
  • Food spoilage prevention
  • Server etiquette
  • Task prioritization

Certification

TIPS

Timeline

Restaurant Server

Texas Roadhouse
06.2024 - Current

Trainer

Texas Roadhouse
09.2023 - Current

Togo

Texas Roadhouse
07.2023 - 06.2024

Real Estate -

The CE Shop

Empower High School

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Maya Ritchko