Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maya Sanchez De Tagle

San Jose,CA

Summary

Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Sales and Service Leader

Sephora
11.2022 - Current
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Trained employees on Product or Service and assigned duties.
  • Oversaw day-to-day activities of Number employees in Type establishment, fostering inspiring atmosphere to optimize employee experiences.
  • Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
  • Assisted with new hire processing and existing training programs.
  • Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
  • Increased team productivity by streamlining communication and implementing effective project management strategies.
  • Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
  • Led team by answering complex customer questions and mentoring personnel one-on-one.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Created and managed project plans, timelines and budgets.
  • Observed packing operations to verify conformance to specifications.

Assistant Store Manager

Pac Sun
06.2021 - Current
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Approved regular payroll submissions for employees.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.

Sales Associate

Pac Sun
10.2018 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.

Education

High School Diploma -

Abraham Lincoln High School
San Jose, CA
06.2019

Skills

  • Time Management
  • Sales Tracking
  • Store Opening and Closing
  • Coaching and Mentoring
  • Work Planning and Prioritization
  • Assignment Delegation
  • Business Leadership
  • Hiring and Training
  • Retail Operations
  • Shift Scheduling
  • Pricing and Markdowns
  • Management Training
  • Customer Service
  • Stock Rotation
  • Coaching abilities
  • Process Improvement
  • Visionary Thinking
  • Incidents management
  • Quality Assurance Controls
  • Goal-Oriented
  • Training and mentoring
  • Strategic Planning
  • Staff Management
  • Operations Management
  • Processes and procedures
  • Employee Motivation
  • Policy Enforcement
  • Staff Discipline
  • Expectation setting
  • Data Analytics
  • Schedule development
  • Teamwork and Collaboration
  • Attention to Detail
  • Multitasking
  • Organizational Skills
  • Decision-Making
  • Active Listening
  • Data Analysis
  • Goal Setting
  • Professionalism
  • Time management abilities
  • Professional Demeanor
  • Continuous Improvement
  • Reliability
  • Team Collaboration

Timeline

Sales and Service Leader

Sephora
11.2022 - Current

Assistant Store Manager

Pac Sun
06.2021 - Current

Sales Associate

Pac Sun
10.2018 - Current

High School Diploma -

Abraham Lincoln High School
Maya Sanchez De Tagle