My objective is to be able to utilize my 15 years of insurance experience and 9 years of accounting experience to write and maintain a profitable book business.
Overview
28
28
years of professional experience
Work History
Senior Insurance Product Analyst
Society Insurance Company
Fond du Lac, Wisconsin
01.2025 - Current
Lead development, filing, implementation, and maintenance of commercial P&C insurance products across multiple states.
Conduct regulatory and competitive analyses, develop policy forms and rating rules, coordinate SERFF filings, ensure compliance with ISO, NCCI, and state requirements, and partner with underwriting, actuary, and operations teams to deliver profitable and compliant insurance solutions.
Analyze product data to identify trends and improve offerings.
Collaborate with cross-functional teams on product development initiatives.
Commercial Underwriter III
Society Insurance Company
Fond Du Lac, Wisconsin
05.2022 - 02.2025
Within established binding authority and in compliance with BOP filings, develop and maintain a profitable book of business consisting of primarily small-business accounts by acquiring, evaluating, and analyzing information relative to risks to making selection and pricing
Niche underwriting including the following: bars, restaurants, breweries/wineries, food manufacturing, contractors, habitational, grocery, auto repair, lessors risk, retail and wholesale
Evaluated insurance applications for commercial properties and assessed risks.
Analyzed financial statements to determine underwriting eligibility and terms.
Collaborated with agents to gather necessary documentation for policy issuance.
Senior Living Underwriter II
Church Mutual Insurance Company
Merrill, Wisconsin
11.2019 - 05.2022
Within established binding authority and in compliance with filings, effectively write and retain profitable business to meet company objectives
Using various sources of information, analyze, evaluate, make, and document decisions to achieve profitable underwriting results on transactions for prospective, new business, and existing customers
Recognized exposures to loss, identified coverage alternatives, developed risk management recommendations, and priced to achieve expected profitability
Negotiate solutions keeping the customer in mind
Decline/non-renew business not meeting underwriting standards
Communicate with supervisor on issues exceeding binding authority and through monthly letters on territory issues
Developed and maintaining a positive working relationship with the sales force
Explain and help develop an understanding of coverages, forms, guidelines, and underwriting philosophies
Continuing to develop underwriting knowledge to a higher level through an awareness of changes in niche
Identified opportunities and recommended efficiencies to enhance underwriting performance and streamline processes
Recognize and promote change in a positive manner
Train new hires and current team members on system updates and changes
Participate in projects to implement positive change in the company
Developed workflows that facilitated training of underwriting staff
Renewal Underwriter
Church Mutual Insurance Company
Merrill, Wisconsin
10.2018 - 11.2019
Analyze, evaluate, make, and document decisions to achieve profitable underwriting results
Recognize exposures to loss, identify coverage alternatives, develop risk management recommendations, and adequately price to an expected profitability level
Supported sales force in producing and servicing profitable business by providing resources and guidance
Communicate with all customers in a manner that is professional, respectful, and timely
Expanded underwriting knowledge and recommended efficiencies to enhance overall operations
Managed assigned underwriting territory to effectively assess risks and ensure optimal coverage
Work within binding authority that was within my level of underwriting knowledge and experience
Underwriting Assistant
Church Mutual Insurance Company
Merrill, Wisconsin
03.2017 - 04.2018
Qualify New Business Submissions, prepare proposals for renewal business and new business, respond timely and accurately to broker requests and questions, code endorsements for processing, mail output, bills, cancel/reinstatement notices to broker, process composite policies, respond to processing supervisors’ or analysts’ questions timely and accurately, process bind orders for new and renewal policies, prepare broker commission for payment, update commission tables, update Underwriter number tables, update accounts in CRM, review renewal information for changes, collaborate with Underwriter to respond to broker requests, be open and responsive to change, amend procedures as needed to adapt to company changes
Reviewed insurance applications for completeness and accuracy.
Assisted underwriters in evaluating risk assessments and coverage options.
Prepared documentation for underwriting files and policy issuance.
BSM Processing Specialist
Church Mutual Insurance Company
Merrill, Wisconsin
04.2011 - 03.2017
Accurately and timely process Multi-peril applications, quotes, renewals, renewal offers, annualizations, published rates look-up, non-premium endorsements, premium endorsements and re-write orders for Senior Living and Agency, Brokered and Direct Markets
Accurately and timely process Auto applications and renewals
Promptly respond to any requests needed by underwriters, supervisors, direct reps or agency reps
Suggest ways to improve current processes
Train coworkers as needed
Delegate work and field questions while supervisor is out of office
Supported efforts to implement organizational changes
Create and maintain procedure manuals
Accounting Clerk
Drs. Foster & Smith, Inc.
Rhinelander, Wisconsin
06.2006 - 07.2011
Accounts Payable, Accounts Receivable, Prepare Daily Bank Deposit, Reconcile Various Accounts Monthly, Verify Refund Checks, Respond to Vendor Calls and Emails, Filing
Accounting Specialist
Rhinelander GM Auto Center
Rhinelander, Wisconsin
02.2006 - 07.2011
Cost car deals, prepare daily sales report for management, accounts payable, accounts receivable, cost dealer trades, daily bank deposit, and journal ACH deposit
Certified Nursing Assistant
Petersen Health Care
Rhinelander, Wisconsin
06.2004 - 07.2007
Assisting Residents with all activities of daily living
Charting residents’ progress
Recorded vital signs to monitor resident health and reporting any changes to nursing staff on duty
Accounting Clerk
Broadway Automotive-Pulaski
Pulaski, Wisconsin
03.2001 - 06.2004
Weekly Payroll, answering phones, cashiering, dealer trades, balancing bank accounts monthly, accounts payable, accounts receivable, prepare daily bank deposit, distribute mail, yearly parts inventory, filing
Cashier/Customer Service Clerk
Concours Motors
Glendale, Wisconsin
01.2000 - 11.2000
Greeting customers, answering phones, cashiering, back-up for cash balancing and filing
Front Desk Clerk / Receptionist
Sheraton Milwaukee-Brookfield
Brookfield, Wisconsin
06.1998 - 01.2000
Greeting customers, check-in / out of hotel guests, answer phones, take reservations
Operate hotel gift shop, shuttle guest to and from airport, and listen to and resolve complaints
Education
Accounting - Accounting
Nicolet Area Technical College
Rhinelander, WI
12-2009
Diploma - General
West Allis Central
06-1998
Some College (No Degree) - Nursing
University of Wisconsin – Milwaukee
Milwaukee, WI
Some College (No Degree) - Nursing
Nicolet Area Technical College
Rhinelander, WI
Skills
10-key
Microsoft Excel
Microsoft Word
Microsoft Outlook
Mas90 Accounting Software
AS 400
Quick Solver
CRM
PEGA
Guidewire
CoPilot
Risk assessment
Certifications
Associate in General Insurance – AINS
Associate in Commercial Underwriting -AU
Associate in Commercial Underwriting - Management – AU-M
Personal Licensed Insurance Agent for 50 States at Trellis Technology, Inc Savvy InsurancePersonal Licensed Insurance Agent for 50 States at Trellis Technology, Inc Savvy Insurance