Maya Snyder
New Attitudes Dance Studio
Marquette
1
Certification
10
years of professional experience
Proactive and detail-oriented professional with a proven track record in training staff and managing operations, excelling in high-pressure enviornments. Expertise in problem-solving and creating engaging envionments, while contributing to seamless operations across diverse roles. Ready to enhance service quality, elevate team performance and operational efficiency.
Work History
Bartender
2 Years- Mixed and served beverages efficiently, ensuring adherence to recipes and quality standards, while preventing excessive guest intoxication.
- Maintained cleanliness of bar area, adhering to health and safety regulations consistently.
- Assisted in managing inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Trained new bartenders on operational procedures and sharing expertise in bartending techniques and customer service vest practices.
- Implemented efficient cash handling processes, contributing to accurate financial transactions at the bar, and ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Boosted beverage sales, designing and promoting range of signature cocktails.
Dance Teacher
9 Years 11 Months- Developed and implemented engaging dance curricula for various age groups.
- Mentored junior instructors, fostering skill development and teaching techniques.
- Assessed student progress through regular evaluations, providing constructive feedback to improve skills.
- Organized recitals and competitions, managing logistics and ensuring smooth execution of events.
- Promoted a positive studio environment, encouraging teamwork and communication among dancers.
- Planned routines for recitals and performances.
- Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
Server
1 Year 3 Months- Delivered exceptional customer service, ensuring a positive dining experience for guests.
- Monitored inventory levels and assisted in ordering supplies to maintain optimal stock levels.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with kitchen staff to coordinate timely order delivery and menu accuracy.
- Trained new servers on restaurant policies, procedures, and customer service standards.
- Resolved guest inquiries and complaints promptly, enhancing overall satisfaction levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Doctor's Office Assistant
1 Year 3 Months- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Assisted in maintaining accurate patient records using electronic health record (EHR) systems.
- Coordinated communication between patients and medical staff to ensure seamless care delivery.
- Implemented office procedures that improved patient flow and reduced wait times.
- Facilitated insurance verification processes to streamline billing and reduce discrepancies.
- Collaborated closely with physicians to ensure accurate prescription refills were processed promptly, resulting in satisfied patients and timely medication administration.
- Conducted routine follow-up calls with patients post-procedure to check on recovery progress, offering compassionate care and support during their healing process.
- Served as the first point of contact for patients, providing excellent customer service while addressing questions or concerns in a professional manner.
Cocktail Waitress/Bartender
10 Months- Provided exceptional customer service in fast-paced casino environment.
- Delivered drinks and cocktails efficiently to enhance guest experience.
- Managed multiple tables while maintaining high standards of service quality.
- Trained new staff on menu offerings and cocktail preparation techniques.
- Monitored guest satisfaction and addressed issues promptly to improve retention.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Maximized revenue opportunities through upselling premium liquors within specialty cocktails based on individual guest tastes.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
Lead Line Cook
4 Months- Supervised daily kitchen operations and ensured adherence to food safety standards.
- Trained and mentored junior line cooks, fostering skill development and teamwork.
- Coordinated meal preparation for large-scale events, optimizing workflow efficiency.
- Developed seasonal menu items, incorporating local ingredients to enhance guest experience.
- Collaborated with front-of-house staff to streamline service and improve customer satisfaction.
- Implemented inventory management processes to reduce waste and control costs.
- Executed quality control checks on all dishes before service to maintain high culinary standards.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Education
High School Diploma
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Cleanliness and hygiene
Clear and effective communication
Customer service expertise
Complex Problem-solving
Cash register operation
New hire training
Inventory
Staff management
Certification
Techniques of Alcohol Management
CPR Certified
Business Communications Certified
Stop the Bleed Certified
Timeline
Bartender
Remie's Bar
08.2024 - CurrentRead More
Server
Casa Calabria
05.2023 - 08.2024Read More
Doctor's Office Assistant
Marquette Family Medicine
03.2022 - 06.2023Read More
Lead Line Cook
The Delft Bistro
04.2021 - 08.2021Read More
Cocktail Waitress/Bartender
Ojibwa Casino
03.2021 - 01.2022Read More
Dance Teacher
New Attitudes Dance Studio
09.2016 - CurrentRead More
Marquette Senior Highschool
High School Diploma
Read More