Maya Valle

As a dedicated Front Desk Coordinator at MyEyeDr, I effectively managed a range of administrative tasks to support a seamless patient experience and contribute to the overall efficiency of the practice. With an emphasis on customer service, organization, and multitasking, I played a vital role in the daily operations of the office.

Key Responsibilities:
Greeted patients and visitors, fostering a comfortable and welcoming atmosphere that put patients at ease from the moment they entered the office.
Managed a high-volume phone system, addressing questions or concerns, scheduling patient appointments, and providing accurate information about our services and the patient's insurance coverage.
Efficiently managed the appointment scheduling system, coordinating with the Doctor's schedule to optimize appointment availability and reduce waiting times.
Collaborated closely with the Doctor and support staff to maintain a well-organized and efficient patient flow, keeping the schedule on time.
Contributed to maintaining an organized filing system, ensuring quick access to patient records and supporting the efficient flow of information.

In my role as a dedicated Childcare Provider at the YMCA, I had the privilege of creating a safe, engaging, and nurturing environment for children. With a passion for child development and a commitment to fostering positive growth, I played an integral role in supporting families and ensuring a positive experience for every child in my care.

Key Responsibilities:

Created age-appropriate activities that promoted physical, cognitive, and social development in the children, enhancing their learning and creativity.
Ensured the safety and well-being of the children in my care by closely monitoring them and addressing any concerns promptly, following YMCA safety protocols.
Collaborated with parents and guardians, using open and honest communication and building strong partnerships between myself and the parents to meet each child's unique needs and preferences.
Supervised indoor and outdoor playtime, encouraging positive social interactions and providing guidance on conflict resolution and sharing.