Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maya Yonan

Clawson,MI

Summary

Pre-Medical student with experience at Rochester Medical Group, where I supported patient care while upholding HIPAA guidelines. Skilled in medical terminology and compassionate communication, with a proven ability to streamline appointment flow and build strong patient relationships. Dedicated to creating a welcoming, safe environment in both inpatient and outpatient settings, with a strong interest in inpatient care.

Overview

3
3
years of professional experience

Work History

Medical Receptionist

Rochester Medical Group
06.2025 - Current
  • Managed patient scheduling using electronic health record systems to optimize appointment flow.
  • Coordinated insurance verification processes, ensuring accurate patient information and coverage details.
  • Assisted patients with inquiries, providing clear communication regarding services and procedures.
  • Monitored front desk operations, improving patient check-in experience through streamlined processes.
  • Developed and maintained strong relationships with patients to foster a welcoming office environment.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.

Dental Assistant

Elite Dentistry
07.2024 - 02.2025
  • Handled inventory management for dental supplies and equipment.
  • Documented patient information and treatment plans accurately in electronic systems.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.

Sales Associate

Pacific Sunwear
05.2022 - 06.2024
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed transactions efficiently using POS systems to ensure accurate sales records.
  • Maintained organized merchandise displays to optimize customer engagement and sales opportunities.
  • Collaborated with team members to achieve daily sales goals and improve service delivery.
  • Provided support in inventory management, including restocking shelves and conducting stock counts.
  • Resolved customer complaints effectively, contributing to increased satisfaction and loyalty.

Education

Associate of Science -

Oakland Community College
Royal Oak, MI
05-2028

No Degree - 6 Week Phlebotomy Program

Assist 1 Medical Center
Farmington Hills, MI
09-2025

High School Diploma -

International Academy Central
Bloomfield Hills, MI
06-2024

Skills

  • Medical terminology
  • Patient care
  • Specimen handling
  • HIPAA compliance
  • Venipuncture procedure
  • Telephone etiquette
  • Medical charting
  • Order of draw

Languages

Arabic
Professional Working
English
Native or Bilingual

Timeline

Medical Receptionist

Rochester Medical Group
06.2025 - Current

Dental Assistant

Elite Dentistry
07.2024 - 02.2025

Sales Associate

Pacific Sunwear
05.2022 - 06.2024

Associate of Science -

Oakland Community College

No Degree - 6 Week Phlebotomy Program

Assist 1 Medical Center

High School Diploma -

International Academy Central

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Maya Yonan