Maycee Johnson-Russ
Wichita,KS
Summary
Versatile and detail-oriented professional with experience at Advance America, adept in health and safety compliance and customer-oriented service. Excelled in enhancing customer satisfaction through efficient processing and maintaining strong stakeholder relationships. Proven ability in multitasking and complex problem-solving, consistently achieving high levels of accuracy and efficiency.
Overview
2024
2024
years of professional experience
Work History
Housekeeper
Holiday Grassland Estates
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Consumer Lending Processor
Advance America
09.2022 - 07.2023
- Supported business growth by maintaining strong relationships with internal stakeholders, including sales teams and management.
- Enhanced customer satisfaction by efficiently processing consumer lending applications and providing timely updates.
- Mentored new hires on company procedures, policies, and software systems to assist them in becoming proficient processors quickly.
- Collaborated effectively with diverse cross-functional teams including credit analysts, underwriters, operations staff members who contributed toward efficient end-to-end loan processing cycles.
CAP 1 Associate
Walmart
01.2020 - 09.2022
- Managed high-volume workload during peak times while maintaining a high level of accuracy in task completion.
- Implemented loss prevention strategies through thorough monitoring of potential theft risks on the sales floor.
- Maintained a clean, organized store environment for optimal shopping experience.
- Assisted in reducing shrinkage by conducting regular audits and addressing discrepancies.
Education
HIGHSCHOOL Diploma -
Humboldt High School
Humboldt, KS05.2019
Skills
- Health and safety compliance
- Bed making proficiency
- Residential cleaning
- Excellent oral and written communication
- Customer-oriented
- Complex Problem-solving
- FLUENT IN LANGUAGE
- Guest relations
- Multitasking and organization
- Detail-oriented
Timeline
Consumer Lending Processor
Advance America
09.2022 - 07.2023
CAP 1 Associate
Walmart
01.2020 - 09.2022
Housekeeper
Holiday Grassland Estates
HIGHSCHOOL Diploma -
Humboldt High School
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