Mayerling Torres
Fresno,CA
Summary
Detail-oriented professional with expertise in customer service, appointment scheduling, and data entry. Proven ability to enhance office efficiency and support team success through effective communication and problem-solving.
Overview
2027
2027
years of professional experience
Work History
Office Assistant
Mikes Radiator
Fresno, CA
2020 - Current
- Managed office supplies inventory ensuring availability and organization.
- Assisted in scheduling appointments and maintaining calendars for team members.
- Coordinated communication between departments to enhance workflow efficiency.
- Supported document preparation and filing, ensuring compliance with company standards.
- Streamlined mail distribution process, improving response times for internal communications.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Sales Associate
Le Bella Rose
Fresno, CA
2014 - 2020
- Assisted customers in product selection, ensuring a personalized shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate with clients.
- Collaborated with team members to achieve daily sales goals and enhance customer satisfaction.
- Processed transactions accurately using point-of-sale systems for efficient checkout operations.
- Trained new associates on store policies, procedures, and best practices for customer service.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Medical Assistance
Fresno City College
Fresno, CA06.2014
High School Diploma -
Hoover High School
Fresno, CA06.2013
Skills
Customer service
Positive attitude
Time management
Data entry
Verbal communication
Prioritizing work
Appointment scheduling
Strong problem solver
Inventory management
File organization
Timeline
Office Assistant
Mikes Radiator
2020 - Current
Sales Associate
Le Bella Rose
2014 - 2020
Medical Assistance
Fresno City College
High School Diploma -
Hoover High School