Maygen Boaz-Jeffords
Jacksonville,FL
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
Work History
Manager on Duty
Sanctuary Cannabis
Jacksonville, FL
08.2024 - Current
- Ensures that the staff during the shift is running smoothly and operational.
- Organization with stock and POS stations.
- Key holder for both the morning and night shifts.
- Maintain a positive experience for both patients and coworkers.
- Responsible for received and outgoing shipments.
Wellness Advisor
Sanctuary Cannabis
Jacksonville, FL
11.2023 - 08.2024
- Greets and interacts with new and returning patients.
- Assists patients with recommendations and educates patients on the product.
- Maintains a professional work manner with employees and patients
- Works as a team with all employees to succeed in marketing goals
Wellness Advisor
Trulieve
Jacksonville, FL
01.2022 - 11.2023
- Guided patients through product and device education.
- Provided exceptional customer service to patients, guests, and coworkers.
- Assisted managers and shift supervisors with returns in accordance with company policy.
- Prepared and processed patient orders.
- Maintained a clean and organized work area.
Retail Merchandiser
Kinnucan's Specialty Outfitters
Auburn, AL
11.2017 - 03.2019
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
Education
Bachelor of Science - Chemistry
Florida State College
Jacksonville, FL04-2022
Skills
- Staff management
- Point of sale
- Inventory management
- Shipping logistics
- Customer service
- Team collaboration
Accomplishments
- Honors Society
- Jordan-Bryant Scholarship
- Time-Management
- Character Development
- Team Morale
- Critical Thinking Skills
- Successful Team Leadership
- Enhanced Customer Satisfaction
Timeline
Manager on Duty
Sanctuary Cannabis
08.2024 - Current
Wellness Advisor
Sanctuary Cannabis
11.2023 - 08.2024
Wellness Advisor
Trulieve
01.2022 - 11.2023
Retail Merchandiser
Kinnucan's Specialty Outfitters
11.2017 - 03.2019
Bachelor of Science - Chemistry
Florida State College
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