Maykailynn Rivera
Haverhill,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Server
The Friendly Toast
11.2022 - Current
- Provided exceptional service to high volume of daily customers
- Operated POS terminals to input orders, split bills and calculate totals
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Crew Member
Dunkin' Donuts
08.2020 - 03.2022
Shift Manager
Pizza Hut
09.2021 - 12.2021
Education
High School Diploma -
Lawrence High School
Lawrence, MA05.2022
Skills
- Written and oral communication skills
- Develops positive workplace relationships
- Comfortable interacting with others
- Guest Engagement
- Performance Improvement
- Effective Customer Upselling
- Item Promotion
- Point of Sale (POS) System Operations
- Positive and Professional
- Service Prioritization
- Cash Handling
Languages
Fluent in both Spanish and English
Key Skills
4 years of Mural Painting for Lawrence High
Timeline
Server
The Friendly Toast
11.2022 - Current
Shift Manager
Pizza Hut
09.2021 - 12.2021
Crew Member
Dunkin' Donuts
08.2020 - 03.2022
High School Diploma -
Lawrence High School
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