Aura Arango
Miami,FL
Summary
Dynamic and customer-focused hospitality professional with 5 years of comprehensive experience as a Hostess and Bartender in nightlife, hospitality, and tourism industries. Adept at managing high-volume events, cultivating exceptional guest experiences, and fostering teamwork in fast-paced environments. Recognized for strong interpersonal skills, organizational expertise, and a proactive approach to enhancing service quality.
Overview
5
5
years of professional experience
Work History
Hostess
El Patio Wynwood
Miami, USA
08.2019 - Current
- Greet guests
- Make reservations
- Charge entrance fee
- Explain bottle service menu and regular menu to guests
- Direct guests to their corresponded table
- Invite guests to come back
Bartender
Puro Bar Lounge
09.2022 - 02.2023
- Train new bartenders
- Greet guests
- Serve drinks, as well as sell bottle service
- Study bar's personalized drink menu
- Invite guests to come back
Hostess
Mayami Mexicantina
Miami, USA
08.2020 - 03.2021
- Book & organize reservations
- Map out the upcoming reservations through reservation system
- Contact guests before reservation time to confirm
- Explain bottle service menu & dining menu to guests
- Book large reservations with a pre-set menu
- Organize high-volume events
Bartender
Voli Vodka
- Bartend private events
- Learn customized drink menu
- Train new employees
- Educate guests about the brand
Education
AA - Marketing
Miami Dade College
Miami, Fl12.2024
High School diploma -
St. Brendan High School
Miami, Fl01.2016
Skills
- Bilingual
- Strong attention to detail
- Strong knowledge of digital marketing principals
- Social perceptiveness
- Self drive
- Motivated
- Collaborative
- Computer proficient
- Strategic thinker
- Bar terminology
- Bartending techniques
Timeline
Bartender
Puro Bar Lounge
09.2022 - 02.2023
Hostess
Mayami Mexicantina
08.2020 - 03.2021
Hostess
El Patio Wynwood
08.2019 - Current
Bartender
Voli Vodka
AA - Marketing
Miami Dade College
High School diploma -
St. Brendan High School
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