Maylee Harbour
Point Pleasant,WV
Summary
911 Emergency Dispatcher experienced in managing high-stress situations and coordinating emergency responses. Improved dispatch operations through enhanced response times and effective team coordination. Focused on delivering accurate assessments and documentation during critical incidents.
Overview
4
4
years of professional experience
Work History
911 Emergency Dispatcher
Meigs County Sheriffs Office
Pomeroy, Ohio
11.2023 - Current
- Provided critical information to first responders during emergencies and crisis situations.
- Provided pre-arrival instructions over the phone such as CPR and first aid instructions, fire evacuation procedures.
- Managed high-stress situations while maintaining composure and professionalism.
- Monitored multiple radio frequencies simultaneously while entering data into computer system.
- Maintained accurate records of all communications and incidents for reporting purposes.
Front Desk Receptionist
Faith Healthcare and Healing
Ripley, West Virginia
08.2022 - 02.2023
- Assisted healthcare providers by preparing necessary documentation for patient visits.
- Assisted with scheduling appointments for clients and visitors.
- Provided administrative support such as filing documents, photocopying and scanning materials.
Education
Eastern Local
Reedsville, OHSkills
- Crisis response
- First aid knowledge
- Data Entry
- Record Keeping
- Computer proficiency
- Typing speed
- Stress resilience
- Multitasking expertise
- Problem-solving
- Customer Service
- Clear communication
Timeline
911 Emergency Dispatcher
Meigs County Sheriffs Office
11.2023 - Current
Front Desk Receptionist
Faith Healthcare and Healing
08.2022 - 02.2023
Eastern Local