Mayoany Ochoa
Weston, FL
Summary
Highly motivated and results-oriented professional with 5+ years of diverse experience in leadership, project management, and disaster response. Skilled in heavy machinery operation, resource management, crisis response, and building strong relationships. Proven ability to optimize resource utilization and manage complex operations within high-pressure environments. Adept at supervising and motivating teams to achieve goals, while consistently meeting deadlines and exceeding expectations. Exemplifies a strong work ethic and commitment to compliance with professional codes, regulations, and policies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Detention Officer / Intake
Critical Response Strategies
07.2025 - 08.2025
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
Shift Supervisor
Favorite Staffing
09.2023 - 09.2024
- Manage daily bed counts to optimize resource utilization and enhance efficiency and operations within the shelter.
- Address and resolve client misconduct issues while upholding strict behavior and safety standards in the shelter environment.
- Conduct regular inspections of residents and facilities to ensure a consistently safe and secure living environment.
- Coordinate the seamless distribution of essential resources, such as food and donations, showcasing exceptional organizational abilities.
- Respond promptly and confidently to critical situations, prioritizing the security and welfare of shelter residents and staff.
- Provide strategic supervision and administrative support to enhance overall shelter operations in alignment with Shelter Manager guidance.
- Key Accomplishments
- → Increased shelter capacity utilization by 20%, optimizing bed counts to accommodate more individuals in need.
- → Successfully resolved 95% of client misconduct issues, fostering a safer and more respectful shelter environment.
- → Streamlined resource distribution, reducing wait times by 30% and ensuring efficient allocation of essential supplies.
General Labor
Belfor Property Restoration
08.2023 - 09.2023
- Oversee the recovery and reconstruction of entire cities post natural disasters to restore infrastructure & community livelihoods.
- Demonstrate expertise in heavy machinery operation, showcasing skills and abilities in challenging work environments.
- Unload and transport construction materials, utilizing heavy equipment to dismantle old structures and forms at sites.
- Perform general cleaning duties to maintain cleanliness and organization at the work site.
- Key Accomplishments
- → Contributed to the successful restoration of city blocks post natural disaster, revitalizing community infrastructure.
Supervisor Youth Care Worker
Supreme Labor Source LLC
05.2021 - 06.2023
- Supervised assigned children continuously throughout shift until relieved, ensuring their safety and well-being.
- Adhered to medical/clinical staff instructions for each child, reporting crucial information to Senior Lead.
- Maintained positive, respectful communication with children and all staff, including supervisors and co-workers.
- Regularly moved across facility areas, both indoors and outdoors, to supervise children directly.
- Clearly conveyed behavioral expectations and program rules to children, enforcing compliance consistently.
- Ensured all necessary documentation is completed accurately and submitted before shift ends.
- Met all deadlines set by program supervisor and federal partners in a timely manner.
- Demonstrated effective bilingual communication skills, both written and verbal, in English and Spanish.
- Key Accomplishments
- → Achieved 100% compliance with program regulations, ensuring safety and well-being of all assigned children.
- → Successfully enforced behavioral expectations, resulting in 95% adherence to program regulations by children.
General Labor
JCSA Services Inc.
03.2021 - 05.2021
- Assisted in the recovery and reconstruction of cities affected by various natural disasters.
- Collaborated with the project team to plan and execute large-scale disaster recovery operations.
- Conducted damage assessments post-disasters to inform recovery and reconstruction strategies.
- Worked on site with contractors, ensuring safety and functionality post-disaster.
- Key Accomplishments
- → Partnered closely with authorities for efficient response, reducing recovery time by 30%.
General Labor
0464 of Vero Inc.
01.2021 - 03.2021
- Participated in project team for recovery and reconstruction of cities following natural disasters.
- Assisted in rebuilding and restoration efforts in areas affected by floods, fires, hurricanes, and storms.
- Engaged in debris removal, cleanup, and restoration of infrastructure to support community recovery post-disasters.
- Facilitated logistical support and physical labor activities essential for post-disaster recovery and reconstruction projects.
- Collaborated with team members to execute recovery plans and restore essential services in disaster-affected areas.
- Key Accomplishments
- → Contributed significantly to damage control and infrastructure restoration in flood-affected towns.
Customer Services & Sales
JBL Speakers
07.2019 - 03.2020
- Provided comprehensive product knowledge to customers, highlighting features and benefits of JBL speakers.
- Managed cash register operations and generated End-of-Day (EOD) balance reports for financial accountability.
- Focused on upselling add-on products to enhance single-product orders, maximizing sales opportunities.
- Delivered exceptional customer service, addressed inquiries, and concerns to ensure positive client relations.
- Cultivated strong relationships with clients, fostering trust and loyalty through attentive and personalized service.
- Key Accomplishments
- → Exceeded sales targets by 15%, consistently meeting and surpassing revenue goals within specified timelines.
Education
Industrial Engineer -
UJAP Universidad Jose Antonio Páez
01.2014
High School Diploma - undefined
Liceo Bolivariano Los Cardones
01.2010
Skills
- Shelter Operations Management
- Facility Inspection & Safety Assurance
- Resource Coordination & Distribution
- Strategic Supervision
- Administrative Support
- Capacity Utilization Optimization
- Behavioral observation
- Patience and tolerance
- Financial Reporting
Certification
- CPR/AED/ First-Aid (Active).
- Deescalation Techniques.
- Active Shooter Response.
- Sexual Harassment.
- DCFS Mandated Reporter.
- Fema ICS 100: Introduction to Incident Command System.
- Fema ICS 200: Basic Incident Command System for initial Response.
- Fema ICS 700: Introduction to the National Incident Management System.
- Fema ICS 800: National Response Framework An Introduction.
- Fema ICS 36: Preparedness for Child Care Providers.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Detention Officer / Intake
Critical Response Strategies
07.2025 - 08.2025
Shift Supervisor
Favorite Staffing
09.2023 - 09.2024
General Labor
Belfor Property Restoration
08.2023 - 09.2023
Supervisor Youth Care Worker
Supreme Labor Source LLC
05.2021 - 06.2023
General Labor
JCSA Services Inc.
03.2021 - 05.2021
General Labor
0464 of Vero Inc.
01.2021 - 03.2021
Customer Services & Sales
JBL Speakers
07.2019 - 03.2020
High School Diploma - undefined
Liceo Bolivariano Los Cardones
Industrial Engineer -
UJAP Universidad Jose Antonio Páez
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