Hi, I’m
Mayra Amador
Senior Hyrbid Closer
Chicago,IL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
years of professional experience
Work History
The Federal Savings BankChicago, IL
Senior Hybrid Closer
06.2018 - Current
Job overview
- Maintained checklists of required documentation and open issues affecting closings.
- Collaborated with lenders, agents and legal professionals to resolve transactional and title issues.
- Handled as many as 600 closing files each month by effectively organizing, multitasking and prioritizing closing work.
- Prepared preliminary settlement statements and loan closing instructions for review by title companies and closing agents.
- Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.
- Validated and audited final signed documents in accordance with state, county and investor guidelines.
- Analyzed identified defects and remediated issues by using established procedures and available resources.
The Federal Savings BankChicago, IL
Loan Servicing Coordinator
09.2016 - Current
Job overview
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Assessed aging accounts and initiated collection strategies based on conditions.
Education
Saint Xavier UniversityChicago, IL
Bachelor of Arts from Communication And Rhetoric
05.2016
Skills
- Legal Documentation
- Funds Disbursement Application
- Lending Software Systems
- Financial Data Collection
- Reading Comprehension
- High-Volume Environments
- Financial Information Monitoring
Languages
Spanish
Native or Bilingual
Timeline
Senior Hybrid Closer
The Federal Savings Bank
06.2018 - Current
Loan Servicing Coordinator
The Federal Savings Bank
09.2016 - Current
Saint Xavier University
Bachelor of Arts from Communication And Rhetoric