Mayra Becerra-Alanis
Laredo,TX
Summary
A hardworking and reliable individual focused on going above and beyond to support the team and serve customers to the fullest. Trained in Communication and offering top-notch hospitality abilities. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
3
3
years of professional experience
Work History
FRONT DESK CLERK
Autotransportes Alanis, S.A De C.V.
04.2020 - 08.2021
- Scheduled staff to provide adequate coverage and trained associates in effective guest relations skills
- Responded to guest complaints by researching issues to develop the most effective solutions and negotiate results.
SECRETARY TO THE GENERAL MANAGER
Cold Chain Solutions
08.2018 - 08.2019
- Managed reception desk, including greeting guests and controlling office access
- Prepared polished business correspondence for internal and external use
- Analyzed and prioritized incoming correspondence to determine actions needed and followed through to completion
- Scheduled appointments and maintained a master calendar for the team.
Education
BACHELOR OF ARTS - COMMUNICATION -
University of Texas At San Antonio
San Antonio, TX12.2022
HIGH SCHOOL DIPLOMA -
St. Augustine High School
Laredo, TX05.2019
Skills
- Fluent in English and Spanish (Reading, Writing, Speaking)
- Proficient in Microsoft Office (Excel, Powerpoint, Word) Adobe Spark & Canva
- Beginner in SPSS Statistics
- Detail Oriented
- Strong Communication
- Leadership Skills
- Time Management
- Effective Planning
- Telephone Etiquette
- Professionalism
- Administrative Support
Working Eligibility
Authorized to work in the U.S. with no restrictions
Timeline
FRONT DESK CLERK
Autotransportes Alanis, S.A De C.V.
04.2020 - 08.2021
SECRETARY TO THE GENERAL MANAGER
Cold Chain Solutions
08.2018 - 08.2019
BACHELOR OF ARTS - COMMUNICATION -
University of Texas At San Antonio
HIGH SCHOOL DIPLOMA -
St. Augustine High School
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