Mayra Colon
Orlando,FL
Summary
Dynamic business leader with a proven track record at 787PR, excelling in customer relations and project management. Successfully enhanced brand visibility through strategic marketing campaigns and improved operational efficiency. Adept at fostering teamwork and collaboration, while driving sustainable profitability and client retention. Strong communicator with expertise in small business operations.
Overview
2027
2027
years of professional experience
Work History
Owner
787PR
Orlando, FL
2021 - Current
- Developed and implemented strategic marketing campaigns to enhance brand visibility.
- Oversaw daily operations, ensuring smooth workflow and efficient resource allocation.
- Cultivated relationships with clients to drive business growth and retention.
- Analyzed market trends and competitor activities to inform strategic decision-making.
- Managed financial planning, budgeting, and forecasting for sustainable profitability.
- Led a team of professionals, fostering collaboration and skill development.
- Enhanced service delivery through process improvements and client feedback integration.
- Presented findings and recommendations to stakeholders to support business initiatives.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Manager
Baak Solutions
Orlando, FL
03.2025 - 2026
- Led team in implementing process improvements, enhancing operational efficiency and workflow consistency.
- Developed training programs for new hires, fostering skill development and knowledge retention.
- Analyzed project performance metrics to identify trends and areas for improvement.
- Collaborated with cross-functional teams to streamline communication and project execution.
- Conducted regular performance reviews, providing feedback to enhance team capabilities and morale.
- Spearheaded initiatives to enhance customer satisfaction through improved service delivery standards.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Outbound Selector
Auto Zone Distribution Center
Ocala, FL
03.2023 - 2024
- Operated forklifts to efficiently move inventory throughout the distribution center.
- Selected and packaged automotive parts accurately for timely shipment.
- Collaborated with team members to streamline order fulfillment processes.
- Conducted quality checks on outgoing shipments to ensure accuracy and compliance.
- Maintained cleanliness and organization of work areas to enhance safety and efficiency.
- Implemented improvements in picking processes to reduce errors and increase productivity.
- Moved loads of up to Number pounds using forklifts and other lift equipment.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Ensured product availability by proactively replenishing shelves when stock levels were low or when new shipments arrived.
- Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.
- Improved warehouse efficiency through accurate and timely retrieval of products for delivery.
- Consistently met or exceeded daily performance metrics by prioritizing tasks and managing time effectively.
- Developed strong working relationships with peers, supervisors, and other stakeholders to foster a positive and collaborative work environment.
- Adapted quickly to changes in priorities or workflows within the warehouse environment, maintaining high levels of accuracy and productivity at all times.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Picked and packed order items.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Checked product levels and recommended new purchases.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Team Leader, Data
Pentair Filtration Solutions
Apopka, FL
2020 - 2023
- Led team in daily operations to ensure adherence to safety protocols and quality standards.
- Streamlined workflow processes, resulting in increased efficiency and reduced downtime.
- Mentored junior staff, fostering skill development and enhancing team performance.
- Implemented new training programs to improve employee engagement and operational effectiveness.
- Analyzed production data to identify areas for process improvement and cost reduction.
- Developed strategies for inventory management that enhanced supply chain logistics.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Organized professional development workshops, contributing to ongoing growth and expertise of team.
- Improved operational workflows, enabling team to handle increased workloads without compromising quality.
Education
GED - Business Administration
Nationall University
Bayamon PRHigh School Diploma -
Dr. Pedro Albizus Campos
Toa Baja PRGED -
University Umet
Bayamon PRSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Customer service
- Teamwork and collaboration
- Team leadership
- Effective leader
- Scheduling
- Desktops, laptops, and mobile devices
- Employee relations
- Employee scheduling
- Schedule management
- Business leadership
Languages
Spanish
Timeline
Manager
Baak Solutions
03.2025 - 2026
Outbound Selector
Auto Zone Distribution Center
03.2023 - 2024
Owner
787PR
2021 - Current
Team Leader, Data
Pentair Filtration Solutions
2020 - 2023
GED - Business Administration
Nationall University
High School Diploma -
Dr. Pedro Albizus Campos
GED -
University Umet