Mayra Compian Dorado
San Juan,TX
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Lowe's industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Lowes Home Improvement Stores
01.2022 - Current
- Worked well in a team setting, providing support and guidance.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Psja Memorial Early College High School
Alamo, TX2022
Skills
- Regulatory Compliance
- Customer Support
- Clerical Support
- Team Collaboration
- Customer Complaint Resolution
- Sales closing
- Problem Resolution
- Billing and coding
- Cash Handling
- Telephone Etiquette
Certification
- CMA - Certified Medical Assistant
- First Aid/CPR Certified
Languages
English
Spanish
Timeline
Customer Service Associate
Lowes Home Improvement Stores
01.2022 - Current
High School Diploma -
Psja Memorial Early College High School