Mayra Cortez

• Assisted clients in selecting rental properties that matched their needs.
• Conducted property tours and responded to tenant inquiries promptly.
• Managed lease agreements and ensured compliance with company policies.

• Maintain accurate resident records and follow up with prospective and current residents to ensure applications, renewals, and requests are handled efficiently.

• Balance leasing, resident relations, administrative duties, and computer-based systems while maintaining strong organization and attention to detail.

• Provided accurate Spanish-English interpretation between medical providers and Spanish-speaking patients, ensuring clear understanding of medical terminology, instructions, and care information.

• Provided bilingual support in person, by phone, and through email, communicating clearly and professionally with patients and medical staff.

• Worked across multiple clinics and medical offices, adapting to different providers, teams, and patient needs while maintaining a professional and compassionate approach.

• Managed multiple responsibilities independently and as part of a team while maintaining accuracy and confidentiality in a healthcare environment.

• Handled sensitive patient information professionally and communicated effectively with individuals from diverse backgrounds.

• Supported administrative operations, including payroll assistance, while developing strong organizational and office-management skills.