Professional Summary
Overview
Work History
Education
Skills
Timeline

Mayra Diaz

Eduardo Jaramillo, MD PA
Port Arthur,TX
18
years of professional experience

Diligent medical office assistant with solid background in medical office operations and patient care coordination. Proven ability to manage appointment scheduling, patient records, and billing processes while maintaining high level of accuracy. Demonstrated proficiency in electronic health records management and effective communication with both patients and healthcare providers.

Work History

Medical Biller

16 Years 9 Months
Eduardo Jaramillo, MD PA | 11.2009 - 08.2026
  • Verified insurance of patients to determine eligibility.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Managed appeals process for denied claims
  • Filed and updated patient information and medical records.
  • Ensured timely payments from insurance providers
  • Collected payments and applied to patient accounts.
  • Posted payments and collections on regular basis.
  • Answered phone calls
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Medical Assistant

1 Year 6 Months
Christopher Serrano, MD | 05.2008 - 11.2009
  • Performed routine clinical procedures, ensuring adherence to safety protocols.
  • Monitored inventory levels of medical supplies, optimizing stock management practices.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Collected and documented patient medical information such as blood pressure and weight.

Education

No Degree - General Studies

Lamar State College Port Arhtur | Port Arhtur, TX | 05-2003

High School Diploma

Thomas Jefferson High School | Port Arthur, TX 77642 | 05-2000

Skills

Customer service
Accounts receivable
Insurance claims processing
Data entry
Records management
Payment processing
Multitasking and organization
Bilingual (Spanish)
Type 55 WMP
Proficiency IN Microsoft Word
Insurance verification
Managing patient records
Phone and email etiquette
Appointment coordination

Timeline

Medical Biller

Eduardo Jaramillo, MD PA
11.2009 - 08.2026Read More

Medical Assistant

Christopher Serrano, MD
05.2008 - 11.2009Read More

Lamar State College Port Arhtur

No Degree from General Studies
Read More

Thomas Jefferson High School

High School Diploma
Read More
Mayra Diaz