Mayra Fass
Modesto,CA
Summary
Dynamic and detail-oriented individual with experience in customer service and front office operations. Proven ability to maintain a clean and welcoming atmosphere while delivering exceptional service in both English and Spanish. Prepared to leverage skills in a fast-paced environment to contribute to organizational success and enhance the customer experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista
Dutch Bros Coffee
Ceres, California
02.2023 - Current
- Maintained cleanliness of workstations and equipment throughout shifts.
- Provided excellent customer service by taking orders and answering questions in both English and Spanish.
- Handled cash transactions accurately at the point of sale system.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Front Office Assistant
Dr. Gloria Villasenor Fass Family Dentistry
Modesto, California
08.2018 - 08.2020
- Assisted with patient check-in and check-out processes efficiently and professionally.
- Organized office supplies and ensured a clean, welcoming front office environment.
- Provided excellent customer service, addressing patient inquiries and concerns promptly.
- Collaborated with the dental team to support daily administrative functions effectively.
Education
CPT-1 - Phlebotomy
Merced Adult School
Merced, CA08-2023
Pre-Nursing
Modesto Junior College
Modesto, CASkills
- Office organization
- Effective communication
- Bilingual support
- Exceptional customer service
- Attention to detail
- Medical terminology
- Venipuncture and capillary puncture
Certification
- BLS Certified 7/13/2023
- CPT1 Licensed 1/24/24
References
References available upon request.
Timeline
Barista
Dutch Bros Coffee
02.2023 - Current
Front Office Assistant
Dr. Gloria Villasenor Fass Family Dentistry
08.2018 - 08.2020
CPT-1 - Phlebotomy
Merced Adult School
Pre-Nursing
Modesto Junior College
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