Summary
Overview
Work History
Education
Skills
Languages
Education
Timeline
Barista

Melissa Posada

Saint Petersburg,FL

Summary

Dynamic Front Desk Receptionist with proven expertise at Rand Motel, excelling in customer service and appointment scheduling. Recognized for creating a welcoming environment and enhancing guest experiences through effective communication and problem-solving skills. Committed to maintaining an organized office and delivering outstanding first impressions.

Overview

2
2
years of professional experience

Work History

Barista

Power up Smoothie Bar
08.2024 - 02.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Front Desk Receptionist

Rand Motel
05.2023 - 08.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Education

Doctor En Medicina - Medicine

Universidad De Ciencias Medicas Matanzas
Cuba

Associate Of Nursing - Nursing

Jersey College
Largo, FL

Skills

  • Appointment scheduling
  • Front office management
  • Customer service
  • Conflict resolution
  • Office organization
  • Communication skills
  • Problem solving
  • Multicultural awareness
  • Positive attitude
  • Cash handling
  • Scheduling appointments

Languages

Spanish
Native or Bilingual
English
Full Professional

Education

true

Timeline

Barista

Power up Smoothie Bar
08.2024 - 02.2025

Front Desk Receptionist

Rand Motel
05.2023 - 08.2024

Doctor En Medicina - Medicine

Universidad De Ciencias Medicas Matanzas

Associate Of Nursing - Nursing

Jersey College