Summary
Work History
Education
Skills
Certification
Timeline
Generic

Shayla Mays

Texas City

Summary

Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.

Professional medical assistant prepared for this role. Experience in patient care, clinical procedures, and administrative tasks sought after in healthcare settings. Strong focus on team collaboration and achieving results. Reliable, adaptable, with skills in patient communication, and electronic health records.

Work History

Barista

Starbucks
08.2020 - 02.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.

Education

CCMA - CCMA

Stepful
Online
05-2025

General Studies

Texas City High School
Texas City, TX
08.2020 - 05.2024

Skills

  • Appointment scheduling
  • Medical terminology
  • Patient scheduling
  • HIPAA compliance
  • Appointment setting
  • HIPAA guidelines
  • Appointment management
  • Payment collection
  • Medical billing
  • Medical charting
  • Outpatient care
  • Customer service
  • Problem-solving
  • Time management
  • Critical thinking
  • Data entry
  • Adaptable and flexible

Certification

  • CCMA - Certified Clinical Medical Assistant

Timeline

Barista

Starbucks
08.2020 - 02.2024

General Studies

Texas City High School
08.2020 - 05.2024

CCMA - CCMA

Stepful
Shayla Mays