Mayra Guaya
Ossining
Summary
- Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
- Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Shopper
Whole Food Market
Danbury, CT
05.2022 - Current
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Selected best-quality perishable items such as meat and produce.
- Tracked substitutions and informed customers of changes.
- Demonstrated speed and accuracy in order item selection.
Cashier
Bjs Wholesales Club
Yorktown Heights, NY
09.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Merchandise Associate
TJX Companies
Yorktown Heights, NY
10.2020 - 10.2021
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Greeted, serviced and thanked all customers.
- Created attractive displays to promote items.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Verified products appeared at correct locations in proper quantities.
Education
High School Diploma -
Yorktown High School
Yorktown Heights, NY06.2022
Skills
- POS Inventory System Operation
- Cash Register Operations
- Revenue Quotas
- Effective Multitasking
- Safety Protocols
- Security Standards
Languages
Spanish
Native or Bilingual
Timeline
Shopper
Whole Food Market
05.2022 - Current
Cashier
Bjs Wholesales Club
09.2021 - 01.2022
Merchandise Associate
TJX Companies
10.2020 - 10.2021
High School Diploma -
Yorktown High School